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Wells Fargo is seeking a Senior System Operations Engineer
Job Responsibility
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Requirements
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Minimum 4 years of hands-on experience managing large-scale Middleware environments, including Solace appliances or Brokers
Strong hands‑on experience with Solace PubSub+ appliances
Expertise in handling larger Application Migrations on Solace Appliances
Expertise in firmware upgrades, patching, and maintenance lifecycle
Solid experience with TLS/SSL certificate management (CSR creation, renewal, rotation, trust store updates)
Ability to troubleshoot hardware alerts, including Fan/temperature, Disk/SSD, NIC and redundancy issues, HA failovers
Experience coordinating vendor support (Solace TAC) including RMA, part replacement, and RCA
Skills in performance tuning/window tuning for high throughput and low latency
Experience using CLI, SolAdmin, SEMP API, and monitoring dashboards
Strong L3 troubleshooting skills for production platforms
Understanding of HA/DR architecture in Solace
Knowledge of replay, transaction settings, and advanced Solace features
Nice to have
Experience implementing DMR (Dynamic Message Routing) or event mesh
Automation/scripting (Python, Bash, Ansible)
Experience with other messaging platforms (Kafka, IBM MQ, RabbitMQ)
Cloud exposure (AWS/Azure/GCP) with Solace PubSub+ Cloud
Networking concepts: BGP, routing, multicast, certificates at enterprise scale
Experience managing capacity planning and throughput optimization
Familiarity with enterprise monitoring tools (Prometheus, Grafana, Datadog, Splunk)
Solace certification (SSC or architecture)
Experience supporting an enterprise-level environment
Thorough understanding compliance standards and risk management practices for systems within the BFSI (Banking, Financial Services, and Insurance) sector
Provide implementation support for key risk initiatives