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Senior System Engineer

alterdomus.com Logo

Alter Domus

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Location:
India , Hyderabad

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The System Engineer will be responsible for the activities listed in the responsibilities section, working within the Technology category for a world leading provider of integrated solutions for the alternative investment industry.

Job Responsibility:

  • Windows Server Administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design
  • Assist managing various server-related resources (Active Directory, DNS, DHCP, GPO, Office 365) and other related security tasks and responsibilities
  • O365 Administration including creating Distribution Lists, Shared Mailboxes, performing Email Trace, and managing SharePoint Online
  • Teams & Outlook Administration
  • Work directly with end users (in person, phone and help desk ticketing) to troubleshoot and resolve issues
  • Set up workstations, domain accounts, etc. in various hardware and software related applications
  • Deploy and troubleshoot various types of network elements, infrastructure services and platforms
  • Install and troubleshoot Microsoft and various other system applications and solutions
  • Manage clear communication of progress/status with project stakeholders
  • Collaborate with team members to create and resolve support tickets
  • Provide hands-on expertise on systems-related projects and collaborate with the internal Operations Team
  • Work with a Global IT team supporting users all over the world
  • Maintain consistent, quality documentation for the administration and operation of underlying infrastructure, including topologies, configuration details, run-books, and recovery processes

Requirements:

  • 8+ years of related IT industry experience
  • Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory
  • Good knowledge in Office 365 management (Exchange Online, Intune, Defender)
  • Hands-on experience with O365 Administration such as Distribution List creation, Shared Mailbox setup, Email Trace, and SharePoint Online management
  • Experience with Microsoft Teams & Outlook administration
  • Remote connectivity troubleshooting (VPN, Citrix, Terminal Server)
  • Excellent oral, written communication, and presentation skills
  • Detail-oriented and organized with an ability to meet deadlines
  • Willingness to work with teams in multiple time zones
  • Strong work ethic, responsiveness, and passion for customer service and quality
  • Excellent team player with good interpersonal skills
  • Self-motivated and able to work within a project-based environment

Nice to have:

  • Previous experience working with ServiceNow ticketing tool would be considered an advantage
  • General knowledge in Lotus Notes would be considered an advantage
  • General knowledge with an Apple devices environment would be considered an advantage
What we offer:
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

Additional Information:

Job Posted:
April 01, 2026

Work Type:
Hybrid work
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