Senior System Administrator

• Administration of the Atlassian products Jira, Confluence, JSM and apps/plugins
• Upgrade the Jira, Confluence, JSM and apps/plugins
• Migration of Jira/Confluence and apps/plugins from Data Center to Atlassian Cloud
• Help Jira and Confluence users for project customizations, issues and queries
• Identify and suggest the areas of improvements to improve user experience
• Automate the manual tasks
• Pro-actively investigate improvements in service observability i.e. monitoring and alerting
• Work on the production incidents and collaborate with required teams to investigate and fix the issues
• Share learnings, findings from production incidents with wider team along with actions avoid the same issues in future as part of the PIR

• Hands on experience in administrating Jira, Confluence, JSM and apps/plugins
• Hands on experience upgrading Jira, Confluence, JSM and apps/plugins
• Experience in migrating the Jira/Confluence and apps from Data Center to Atlassian Cloud
• Hands on experience in Jira projects customizations
• Experience in writing groovy, python/shell scripts, REST API's
• Working experience in Linux environments and knowledge required on Oracle/Postgre Sql database
• Knowledge on monitoring tools like Splunk, AppDynamics, Grafana, Prometheus and Performance tuning of the applications
• Strong incident/problem troubleshooting skills and communication skills

Added advantage of having knowledge of Java, Ansible, Github, Nexus

• Opportunities, support and rewards
• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment