Senior System Administrator, HSBC

Senior System Administrator

HSBC

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role involves administering Atlassian products such as Jira, Confluence, and JSM. Tasks include upgrading tools, migrating to Atlassian Cloud, assisting users, troubleshooting issues, and suggesting improvements for user experience. It further entails working on production incidents, automating tasks, and collaborating with teams to address challenges.

Job Responsibility:

Administration of the Atlassian products Jira, Confluence, JSM and apps/plugins
Upgrade the Jira, Confluence, JSM and apps/plugins
Migration of Jira/Confluence and apps/plugins from Data Center to Atlassian Cloud
Help Jira and Confluence users for project customizations, issues and queries
Identify and suggest the areas of improvements to improve user experience
Automate the manual tasks
Pro-actively investigate improvements in service observability i.e. monitoring and alerting
Work on the production incidents and collaborate with required teams to investigate and fix the issues
Share learnings, findings from production incidents with wider team along with actions avoid the same issues in future as part of the PIR

Requirements:

Hands on experience in administrating Jira, Confluence, JSM and apps/plugins
Hands on experience upgrading Jira, Confluence, JSM and apps/plugins
Experience in migrating the Jira/Confluence and apps from Data Center to Atlassian Cloud
Hands on experience in Jira projects customizations
Experience in writing groovy, python/shell scripts, REST APIs
Working experience in Linux environments and knowledge required on Oracle/Postgre Sql database
Knowledge on monitoring tools like Splunk, AppDynamics, Grafana, Prometheus and Performance tuning of the applications
Strong incident/problem troubleshooting skills and communication skills

Nice to have:

Added advantage of having knowledge of Java, Ansible, Github, Nexus

What we offer:

Flexible working
Continuous professional development
Opportunities to grow
Inclusive and diverse environment

Additional Information:

Job Posted:
September 24, 2025

Expiration:
September 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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