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Senior Surveyor

thecrownestate.co.uk Logo

The Crown Estate

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Location:
United Kingdom

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

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Job Description:

As Senior Surveyor, you will play a key role in managing the prestigious St James’s portfolio at The Crown Estate. You’ll be part of our in-house property management team, delivering best-in-class service across a range of mixed-use assets. Your focus will be on achieving business plan objectives and property management targets, ensuring customer, financial, safety, and sustainability performance is met.

Job Responsibility:

  • Take ownership of day-to-day property management, driving consistent and high-quality delivery
  • Ensure accurate data and timely reporting for designated assets, meeting agreed KPIs
  • Manage lease compliance, rent collection, and financial recovery, maintaining tight controls
  • Budget, implement, manage, and reconcile service charges in line with RICS standards
  • Manage voids, statutory compliance, and operational overheads, optimising energy efficiency
  • Collaborate with development, engineering, capital projects, and building surveying teams to support project delivery and asset stewardship
  • Contribute to team priorities, seeking opportunities to innovate and improve processes, systems, and customer service
  • Mentor and support junior team members
  • Enhance customer experience through high-quality communication and regular interaction
  • Build strong relationships with service partners to ensure optimal service performance
  • Support asset-level due diligence for acquisitions and disposals
  • Help deliver The Crown Estate’s sustainability strategy, including Net Zero and local interventions
  • Work collaboratively to maintain exemplary compliance across health, safety, and environmental standards
  • Provide support in crisis and incident management
  • Foster a workplace culture where everyone feels valued, supported, and accountable

Requirements:

  • MRICS or equivalent
  • At least 5 years’ direct property management experience (client side or managing agent)
  • Strong ability to deliver excellent customer service and build effective relationships
  • Proven asset management skills, driving performance in line with business priorities and KPIs
  • Good knowledge of landlord and tenant matters, with relevant experience
  • Experience managing mixed-use and multi-let buildings
  • People and supplier management experience
  • Strong analytical skills and proficiency in Excel
  • Ability to handle high-pressure situations and prioritise tasks effectively
  • Excellent verbal and written communication skills
  • Foundational understanding of sustainability, ESG, and health and safety in real estate
  • Highly motivated team player who can also work independently
  • Effective collaborator and relationship builder across all stakeholder groups
  • Passion for continuous improvement through data, process, and system enhancements
  • Solution-oriented, with a positive attitude and strong focus on customer service
What we offer:
  • Competitive salary
  • Pension
  • Performance related bonus
  • Flexible working
  • Market leading family policies
  • Shopping discounts in the West End
  • Private healthcare
  • Life and critical illness cover
  • 28 days holiday with the option to buy more

Additional Information:

Job Posted:
January 03, 2026

Expiration:
January 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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