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We are seeking a Senior Survey Scientist to create and leverage survey-related insights to inform Marketing, Ops, and Product strategies. The ideal candidate will have expertise in research design, psychometrics, and other quantitative methods, as well as a deep understanding of consumer behavior and market trends.
Job Responsibility
Serve as a strategic advisor to Marketing, Ops, and Product stakeholders through high-impact research
Design and conduct research studies of survey and behavioral data, 1st and 3rd party, to develop insights on our users
Develop an understanding of demographic, behavioral and attitudinal trends and the general population
Develop survey instruments and sampling plans that produce reliable and valid data, and apply psychometric principles to ensure the accuracy of survey results
Oversee the end-to-end research lifecycle for the most complex, high-priority initiatives, ensuring technical excellence across the team
Synthesize and communicate insights to cross-functional teams to enable adoption of data-driven insights and recommendations
Own and drive the strategic vision for company-wide survey governance and data integrity
Architect and implement novel survey methodologies and measurement frameworks
Mentor and guide junior and mid-level scientists, providing technical oversight and fostering a culture of rigorous scientific inquiry
Requirements
5–7+ years of work experience designing and conducting survey-based research
Strong communication and collaboration skills, with the ability to present research findings to both technical and non-technical audiences
Highly proficient in survey analysis skills, including regression analysis, factor analysis, cluster analysis, and conjoint analysis
Strong coding skills in SQL
Python or R
Ability to build and scale automated analytical pipelines for recurring global trackers
Expertise working with Qualtrics or similar survey design tools
Nice to have
PhD in social science with emphasis in quantitative methods, statistics, or similar field
Previous experience in survey science team or data science team with a focus on brand marketing or consumer behavior
Experimental analysis skills, including A/B testing
Proven track record of solving ambiguous, large-scale business problems where standard methodologies may not apply