Senior Supported Housing Officer Job at Social Value Portal Ltd (Croydon)

Executive Support Officer

We are seeking a proactive and professional Executive Support Officer to provide...

Location

United Kingdom , West London

Salary:

31.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience supporting senior executives, ideally in housing, public sector, or a fast-paced professional environment
Excellent organisational and time management skills, with the ability to prioritise effectively
Strong written and verbal communication skills
Ability to exercise discretion and maintain confidentiality
A proactive, adaptable, and solution-focused approach

Job Responsibility

Provide confidential and professional daily support to the Director of Housing
Serve as the first point of contact, managing communications with a wide range of stakeholders
Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols
Manage the Director’s inbox, triaging and assessing enquiries efficiently
Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion
Act independently where required to support the Director’s priorities

Fulltime

Business Support Officer

We currently have an exciting opportunity for a Business Support Officer to join...

Location

United Kingdom , Liverpool

Salary:

12.60 - 13.30 GBP / Hour

Accomplish

Expiration Date

Until further notice

Requirements

Willing to travel to other offices when required
Excellent understanding of all Microsoft Office programs (Excel, Word, Office)
Knowledge of systems Nourish, RADAR and Tribepad desirable
Outstanding Customer Service
Must be able to analyse and manipulate large data sources and produce reports as required
Previous administration experience within a care setting
Excellent verbal and written communication skills, able to communicate at a senior level appropriately and constructively
High level of confidentiality and initiative required
discretion is essential
Able to assess and prioritise workload, often within tight deadlines and under pressure

Job Responsibility

Provide a high standard of administrative assistance and support across the service
Manage e-mail, telephone and post
screen and re-direct as required, using own initiative to alert important issues as they arise
Support the registered care managers / service managers in all aspects of the running of their service
Facilitate best practices in recruitment and retention, supporting and empowering line managers in administrative processes such as compliance maintenance, absence management, training scheduling, annual leave, and sickness absence
Ensure internal procedures run smoothly while liaising with internal HR consultants for complex or compliance-related matters
Maintain accurate records with integrity and appropriate control of data, analyse and report to the Leadership Team in a timely manner
Communicate instructions or requests to various individuals and / or departments, obtaining information as required
Coordination and planning of scheduled care reviews, MDT’s and in house meetings
Prioritise their workload to ensure that key duties are completed in order to support the work of the service

What we offer

Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals
Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement
Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered
Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group
Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience
£500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation
Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success

Fulltime

Senior Tenancy & Support Officer

This role is based within a 33-bed supported accommodation service for young ref...

Location

United Kingdom , Nottingham

Salary:

14.00 - 15.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience within supported housing, housing support, or social care
Experience signing up customers to new tenancy agreements
Proven experience submitting Housing Benefit claims and/or managing Universal Credit housing element claims
Demonstrable experience creating person-centred support plans independently from scratch
Demonstrable experience completing risk assessments independently from scratch
Experience managing a structured caseload
Strong safeguarding knowledge
Excellent written documentation and IT skills
Ability to work within a multi-agency and legislative framework
Enhanced DBS required

Job Responsibility

Conduct new tenancy sign-ups and clearly explain tenancy agreements and scheme policies
Submit new Housing Benefit claims and manage ongoing Universal Credit housing element cases
Liaise with local authorities regarding benefit queries or delays
Support residents in understanding rent liabilities and preventing arrears
Complete property inventory checks at move-in
Assist with monitoring housing-related payments
Conduct full initial needs assessments upon admission
Create comprehensive, person-centred support plans from scratch
Develop detailed and dynamic risk assessments from scratch
Regularly review and update support plans and risk documentation

Fulltime

Senior Building Receptionist

Are you a passionate and dedicated individual with a flair for delivering except...

Location

United Kingdom , Newcastle Upon Tyne

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

2+ years in a self-managed Receptionist/Front of House or customer service role
Excellent IT literacy (Microsoft Office and Outlook)
Strong communication and organisational skills
Enthusiastic, accountable, and confident with a professional outlook
Tact, diplomacy, and confidentiality
Keen eye for detail with the ability to prioritise tasks effectively
Willingness to adapt to various duties and assist colleagues during absences

Job Responsibility

Assist the Building Manager in coordinating contract meetings and assessing supplier performance through KPIs
Establish a foundation for first-class customer service for all building guests and occupiers
Collaborate with internal and external partners to exceed client expectations
Provide effective administrative support, managing front-of-house activities and tenant relations
Handle inquiries from staff and visitors via multiple communication channels, ensuring clarity and efficiency
Conduct quality checks of common areas and liaise with cleaning teams to uphold high standards
Manage invoicing and monitor ongoing expenditure, keeping the Management Team informed of significant variances
Promote occupier engagement through meetings, forums, and networking events
Perform daily safety tours and periodic property inspections, ensuring all issues are promptly addressed
Maintain accurate property information, ensuring it is readily available to the Facilities Management team

What we offer

25 days of annual leave plus birthday leave
Access to health and wellbeing resources, including an Employee Assistance Programme, dental plan, and gym membership
Training in IOSH Managing Safely, Fire Marshall/First Aid, and more
Participate in the cycle-to-work scheme, eye care vouchers, and technology discounts
Opportunity to take volunteering days to give back to the community

Fulltime

Executive Support Officer

We are seeking a proactive and professional Executive Support Officer to provide...

Location

United Kingdom , West London

Salary:

Not provided

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience supporting senior executives, ideally in housing, public sector, or a fast-paced professional environment
Excellent organisational and time management skills, with the ability to prioritise effectively
Strong written and verbal communication skills
Ability to exercise discretion and maintain confidentiality
A proactive, adaptable, and solution-focused approach

Job Responsibility

Provide confidential and professional daily support to the Director of Housing
Serve as the first point of contact, managing communications with a wide range of stakeholders
Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols
Manage the Director’s inbox, triaging and assessing enquiries efficiently
Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion
Act independently where required to support the Director’s priorities

Fulltime

Senior Administrator

Right cards on the table, this is THE role in Cheadle right now…. It’s sexy, it’...

Location

United Kingdom , Cheadle

Salary:

32000.00 - 35000.00 GBP / Year

Platinum Recruitment Group Ltd

Expiration Date

Until further notice

Requirements

Experience in administration
Willingness to roll sleeves up and get stuck in
Not needing hand holding
Experience in PA/Office Management is a bonus
Senior Administrator profile with skills and capabilities to do a fantastic job
Enthusiasm
A real grafter that wants to work hard

Job Responsibility

Support CEO plus four members of staff with PA, office management and administration
Manage CEO’s diary
Take minutes in meetings
Support CEO on invoicing (sales and purchase)
Use various systems such as an in house software and Xero
Oversee the office function
Get involved with all business matters

What we offer

Life insurance
Taste card scheme
23 days holiday + bank holidays
Birthday off

Fulltime

Operations Supervisor

The Operations Supervisor is responsible for overseeing the administrative and o...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field (e.g., Higher Education, Student Affairs, Business Administration, or similar), or equivalent combination of education and experience
Minimum of three (3) years of progressively responsible experience in administrative operations or office management
Prior experience in housing, residential services, student services, or a comparable service-oriented environment preferred
Strong organizational, time management, and problem-solving skills
Excellent written and verbal communication skills
Demonstrated ability to handle sensitive information with discretion
Commitment to professionalism, accountability, ethical conduct, and inclusive practices

Job Responsibility

Oversee daily administrative operations of the housing office, including office logistics, scheduling, and workflow coordination
Ensure the office environment is organized, professional, and welcoming
Manage office supplies, equipment procurement, inventory tracking, and maintenance coordination
Provide administrative and operational support to senior leadership and housing staff
Coordinate meetings, calendars, and office logistics
Maintain accurate, organized records related to housing operations, staff, and departmental activities
Serve as a primary point of contact for students, parents, and visitors
Respond to inquiries, concerns, and issues in a timely, professional, and solution-oriented manner
Ensure a consistent, high standard of customer service across all interactions
Support recruitment and onboarding of full-time staff, student staff, and temporary personnel

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Tenancy & Property Liaison Officer

To support people living in supported living services to successfully establish,...

Location

United Kingdom , Highbury

Salary:

30000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in supported living, social housing, housing management or welfare benefits
Strong understanding of: Tenancy law and housing rights
Welfare benefits system
Working with vulnerable adults (LD, autism, mental health, complex needs)
Ability to work confidently with local authorities, DWP, RSLs and commissioners
Excellent communication, negotiation and case management skills
Understanding of safeguarding and person-centred practice

Job Responsibility

Support tenants to understand their tenancy agreements, rights and responsibilities
Assist with sign-up processes, tenancy reviews, variations and terminations
Support tenants to maintain compliance with tenancy conditions, including neighbour relations, property care and anti-social behaviour prevention
Work with care teams to embed tenancy sustainment into support plans and risk management
Act as advocate for tenants in housing-related matters
Support tenants to apply for and maintain appropriate welfare benefits
Liaise with local authorities, DWP, appointeeships and corporate deputies
Monitor rent accounts, arrears risks and liaise with RSL income teams to prevent eviction
Act as the operational link between the care provider and the Registered Social Landlord / property owner
Manage day-to-day liaison on: Repairs and maintenance

Fulltime

Senior Supported Housing Officer

Social Value Portal Ltd

Location:
United Kingdom , Croydon

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 13, 2026

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