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At the heart of our work is a belief in the potential of every individual. Our team supports people to live independently, make their own choices, and engage with their communities. From 24-hour care to tailored packages, we adapt to the unique needs of each person—whether in shared homes, individual flats, or family settings. We also help individuals transition to managing their own tenancies when they’re ready, encouraging autonomy and personal growth every step of the way. As a Senior Support Worker, you’ll play a key leadership role in our Swansea team. You’ll support and guide a dedicated team of Support Workers, ensuring the highest standards of care and empowering individuals to live independently and confidently.
Job Responsibility:
Leading and supervising a team of Support Workers to deliver exceptional care
Ensuring high standards of support in line with individual care plans
Organising and encouraging meaningful, community-based activities
Maintaining accurate records and documentation
Liaising with families, health professionals, and other stakeholders
Conducting regular staff supervisions, audits, and performance reviews
Overseeing day-to-day responsibilities within the service and promoting a warm, inclusive environment
Requirements:
1–2 years' experience in adult care as a Support Worker (senior experience preferred)
A UK driver’s license and your own vehicle
Confident in supporting both male and female clients
Able to lead by example with excellent communication and teamwork
Comfortable using technology (for care planning and records)
Passionate about delivering truly person-centered care
What we offer:
Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals
Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement
Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered
Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group
Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience
£500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation
Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success