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Senior Support Worker - Young People's Supported Housing. The service provides safe accommodation and trauma‑informed support to young people aged 16-25 with complex needs, helping them build independence and move towards long‑term housing. As Senior Support Worker, you will lead by example, supporting and motivating a team of Support Workers to deliver high‑quality, person‑centred support. You will work closely with the Team Manager and be an integral part of the management team for the scheme. Although the service operates 24/7, this role is Monday to Friday, providing leadership and oversight to ensure excellent and consistent care.
Job Responsibility:
Lead, coach and supervise a team delivering 24/7 supported housing services
Ensure trauma‑informed, person‑centred support plans are in place and regularly reviewed
Respond promptly to safeguarding concerns and liaise with relevant external agencies
Promote positive outcomes by supporting young people to develop life skills and move towards independent living
Maintain high standards of risk management, safeguarding, and record‑keeping
Create a positive, collaborative and resilient team culture
Support team development through one‑to‑ones, team meetings and training sessions
Take part in an on‑call rota
Requirements:
Experience of leading or supervising staff in a 24/7 support environment
A strong understanding of the needs of vulnerable young people aged 16-25
Knowledge of safeguarding, risk management and trauma‑informed practice
Excellent communication skills, empathy and emotional resilience
The ability to inspire, motivate and support a diverse team
What we offer:
25 days' annual leave (plus bank holidays)
Flexible benefits package, including healthcare, dental care and lifestyle discounts
Life assurance (4x salary) and up to 10% pension contribution
Ongoing professional development, including funded apprenticeships
Two paid volunteering days per year
Family‑friendly policies and a supportive, inclusive workplace culture