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Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values. Do you want a rewarding career in care where you can really make a difference everyday? We are looking for a Senior Support Worker for our Ash Grove Service in Evesham. You will need to be a driver, be flexible and adaptable under pressure and most of all have care and compassion for our customers to ensure they live their best life!! Ideally you will have at least 2 years’ experience within the care industry. This opportunity is 40 hours per week (various shifts as needed) at £13.50 per hour. Purpose of the job: To support the Operations Manager and Service Managers in delivering effective, outcome focused day-to-day delivery of high-quality support. To promote and encourage a culture that works towards empowerment, and values equality and diversity and is proactively targeted to achieve levels of independence and fulfilment appropriate for each Customer. To work collaboratively with your team to ensure that the service always runs compliantly and smoothly.
Job Responsibility:
Deputise in the absence of the Service/Registered Manager as required
Assist with the general day to day running of the service
Act as a responsible role model for other members of staff on the shift and supporting the staffing team in their duties when required
Develop professional and constructive relationships with customers and their families
Adhering to strict policies and guidelines within the health and social care industry (both internal and external) with a working knowledge of them
Ensure that a positive and imaginative approach is adopted by the support team to develop a culture that will support the physical and emotional needs of the service users
Arrange and actively participate in the organisation and carry out of events and day trips
Liaise with external healthcare professionals with matters related to the care of the service users
Support with the completion of audits for Quality Assurance
Support with uploading and archiving historical records
Daily you will be responsible for ensuring that all Customers receive the appropriate level of quality support
To actively challenge stigma and discrimination and to raise awareness of Learning Disability issues amongst professionals, carers and people using the Registered/Service
To assist in ensuring that the training requirements of staff are facilitated
To undertake these duties within a framework that recognises the diversity of the people we support and encourages quality and opportunity for all
To participate in supervision, appraisal procedures and training as agreed or directed
To undertake such other duties as would be reasonably required for a post of this level of responsibility, as directed by the Registered Manager/Deputy Manager
Requirements:
Driver
Flexible and adaptable under pressure
Care and compassion for customers
At least 2 years’ experience within the care industry
What we offer:
Extensive training and development
25 days plus bank holidays
Access to 24-hour Employee Assistance Scheme and trained mental health first aiders
Discount card for high street and online retailers