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Senior Support and Operations Engineer

https://www.metlengroup.com Logo

Metlen Group

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Location:
Greece , Athens

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Senior Support and Operations Engineer to join Data Management team, taking ownership of DevOps and MLOps operations, ensuring smooth execution and monitoring of Corporate Data Warehouse daily flows while coordinating support activities, designing small engineering enhancements, managing CI/CD processes, and contributing to maintaining stable, high-performing environment for both Data Engineering and Machine Learning operations

Job Responsibility:

  • Oversee and optimize DevOps and MLOps operations for model deployment, monitoring, and automation
  • Execute, maintain, and improve CI/CD pipelines for Data Engineering and ML deployments
  • Collaborate closely with Data Engineers to strengthen deployment processes and operational efficiency
  • Monitor, troubleshoot, and ensure smooth execution of daily Corporate Data Warehouse workflows
  • Handle technical support requests efficiently, ensuring SLA compliance
  • Maintain high system availability and reliability through proactive monitoring
  • Implement minor enhancements, bug fixes, and performance optimizations
  • Apply version control best practices and ensure proper deployment governance
  • Collaborate cross-functionally to streamline deployment processes across environments
  • Identify opportunities for automation, observability, and improved monitoring
  • Stay current with emerging technologies in MLOps, DevOps, and Cloud infrastructure

Requirements:

  • BSc or MSc in Computer Science or related technical field
  • +4 years of experience in Operations or IT roles (Data Engineering, ML Engineering, Software Engineering, or similar)
  • Experience in system monitoring, technical support, and incident handling
  • Hands-on experience with Cloud platforms
  • Practical exposure to MLOps and DevOps frameworks (Azure DevOps/MLOps, Docker, Kubernetes, AWS DevOps/MLOps)
  • Experience managing CI/CD pipelines, especially in Azure is considered a plus
  • Experience with GitHub is an advantage
  • Solid hands-on experience in SQL and Python
  • Experience managing enterprise-scale Data/ML workflows
  • Strong analytical and problem-solving abilities
  • Fluent in English, written and oral

Nice to have:

  • Experience managing CI/CD pipelines, especially in Azure
  • Experience with GitHub
What we offer:
  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Preferential Protergia household energy plan
  • Pension Plan

Additional Information:

Job Posted:
November 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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