CrawlJobs Logo
Mews Logo Mews · IT - Software Development

Senior Support Analyst - Financial Accounting Expert

Employment contract 51000.00 - 70500.00 EUR / Year · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

We’re looking for a Financial Accounting Expert to join our Customer Success team. If you speak both “accounting” and “tech” fluently and have a strong understanding of financial operations in hospitality—especially within German accounting frameworks, you’ll feel right at home here. You’ll be the go-to person for hotel finance teams, translating complex accounting needs into seamless Mews workflows. Whether it’s reconciliations, VAT compliance, or reporting, you’ll help customers optimize how they run their books with Mews.

Job Responsibility

  • Act as the bridge between hotel accounting teams and the Mews platform
  • Guide clients through financial workflow optimization and system setup
  • Provide expert support for complex accounting issues, especially in: End-of-month and end-of-year financial reports, Accounting ledger and payout reconciliations, VAT and city tax compliance (particularly in Germany), Billing and invoice corrections
  • Deliver best-in-class training and support to help clients master our tools
  • Work cross-functionally with internal teams to drive product improvements
  • Stay ahead of accounting trends in hospitality, ensuring clients remain compliant and competitive

Requirements

  • Experience in hotel accounting or finance operations (e.g. night audit)
  • Solid understanding of German accounting standards and VAT frameworks
  • Experience with PMS (e.g. Opera, Cloudbeds, Guestline) and accounting tools (e.g. DATEV, Xero, SAP)
  • Clear communication skills—you can explain technical topics to non-technical people
  • Strong troubleshooting skills and a customer-centric mindset
  • Comfort with remote-first collaboration and working across teams
  • Interest in SaaS, business intelligence, or financial analytics in hospitality
  • Fluency in German

What we offer

  • Participation in our company share program
  • Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
  • Unlimited paid holiday
  • Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
  • Relocation options available after 1 year
  • Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
  • Flexible, hybrid working options
  • One-off home office setup budget to make your workspace your own
  • Monthly working-from-home and healthcare allowances (where local healthcare benefits are not available)
Mews - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Support Analyst - Financial Accounting Expert

8 matching positions

CitiService Senior Analyst

We are in the process of establishing a new CitiService function as part of the ...
Location
Location
Luxembourg , Bertrange
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent (Finance, Accounting, Math, or Management preferred)
  • Extensive experience in global financial institutions, preferably in Securities Services Operations and/or a similar position with strong client focus
  • Proven senior business analytics capability with excellent end-to-end operational process understanding
  • Proven ability to drive change in complex, dynamic environments
  • Track record handling complex/sensitive situations, including risk identification/remediation
  • Exceptional written/verbal communication, able to influence senior levels
  • Self-reliant, results-oriented problem solver
  • Strong organizational/project management skills
  • performs effectively under pressure, prioritizes deadlines
  • Experience collaborating with regulatory bodies, internal/external auditors
Job Responsibility
Job Responsibility
  • Support client Operational and Onboarding needs spanning all Products within the Issuer and Investor Services business relating to Fund Accounting, Middle Office, Transfer Agency, Securities Lending, Issuer Services, and Custody
  • Support Luxembourg Client Implementations and Change - will be responsible for supporting core Luxembourg Client Implementations tasks (relating to originations and business growth) and delivery of client change projects in line with service strategy and initiatives
  • Applies strong knowledge and expertise in the products and capabilities of the Investor Services Business, including but not limited to Fund Accounting, Middle Office, Transfer Agency, Trade Settlements, Asset Servicing, Cash/FX, Tax Operations, and Lending
  • Manage client inquiries, ensuring timely responses and escalation of critical issues
  • Proactively manage client expectations with transparent communication and realistic resolution timelines
  • Act as a Subject Matter Expert (SME), providing authoritative guidance and innovative solutions
  • Support timely task completion and prevent SLA breaches
  • Accountable for remediating aged queries and enhancing client satisfaction
  • Participate in Client meetings and calls with business partners – Service Reviews, Issue Logs, DDQ etc
  • Support review Client Scorecards/Temp checks/KPI's and own follow up of action as required
What we offer
What we offer
  • Competitive base salary (annually reviewed)
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)
  • Additional benefits that support you (and your family) to be well, live well and save well
  • Fulltime
Read More
Arrow Right

Non-Trading Market Risk Management Senior Analyst

The BSM NTMR Senior Analyst will support the production needs in various workstr...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Fixed Income & Bonds Valuation
  • 5+ years experience in Risk Management, Financial Services, Treasury, and bank global liquidity investment portfolio
  • Strong Excel and PowerPoint skills for report building and presentations
  • Basic knowledge in debt investment securities and non-trading market risk such as FXRBB, commodity risk, private equity risk and CSRBB, QMMF and CCAR for Pensions, ATM/AFS portfolios
  • Fundamental understanding of regulatory, compliance, risk management and financial management, and data governance concerns
  • Intermediate understanding of Bank ALM, Capital, and Liquidity considerations
  • Basic experience in debt investment securities analytics, measurement, metrics and methodologies
  • Demonstrated ability to collaboratively solution complex and dynamic processes
  • Ability to work under pressure in ambiguous environments
  • Strong oral and written communications skills with ability to synthesize complex concepts
Job Responsibility
Job Responsibility
  • Support the production needs in various workstreams to develop, enhance, measure, and monitor 1st line Non-Trading Market Risk framework including Governance and Oversight, Metrics, Methodology, Measurement, Data and Infrastructure, Process and Controls
  • Support analysis in the implementation of BSM's process by providing key analytical insights across BSM functions with a primary focus on asset allocation, FXRBB, OCI stress testing analytics for (CCAR) and QMMF for pensions and AFS/HTM securities, Commodity/Equity/CSRBB risk
  • Develop key management review presentations
  • Oversee the data results and management report metrics for decision processes
  • Support subject matter experts on the team to aid senior leaders in aligning governance and management framework, procedures and controls for all legal entities that have OCI Risk, FX risk, commodity risk, credit spread risk in the Banking Book
  • Support the team and assist Manager with remediation gap efforts in other non-trading market risk (excl IRRBB) as required by Tier 1 regulations
  • Contributes to enhancing processes to manage these exposures in a well governed environment
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Programs to help manage financial well-being and plan for the future
  • Access to learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in communities
  • Fulltime
Read More
Arrow Right

Credit Portfolio Senior Analyst

Citi is seeking an experienced and motivated professional to join its Risk Manag...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8 years of relevant credit experience, preferably in a financial institution
  • Bachelor’s degree (or equivalent experience) in Finance, Accounting, Economics, Computer Science, or a related field
  • Intermediate to advanced proficiency in Microsoft Office tools (Excel, PowerPoint etc.)
  • Strong English written and verbal communication skills
  • Excellent time management, organizational, and analytical abilities
  • Experience with SQL and fluency in Arabic is a plus
Job Responsibility
Job Responsibility
  • Assess the effectiveness of Citi’s credit risk management practices and support identification and mitigation of credit risk across unsecured portfolios
  • Analyze credit risks by utilizing reports, scorecards, risk systems, and expert judgment
  • Evaluate moderately complex and variable credit issues with significant business impact
  • Balance potentially conflicting data sources and develop actionable credit risk strategies
  • Lead or support the preparation of Credit Portfolio Scorecards and trend analysis reports
  • Assist with Business Monitoring and Review activities
  • Prepare internal presentations for management and regulatory stakeholders
  • Promote ethical decision-making and support risk and control issue transparency across the firm
What we offer
What we offer
  • Competitive base salary (annually reviewed)
  • Hybrid working model (up to 2 days working at home per week)
  • Additional benefits supporting well-being, living well, and saving well
  • Fulltime
Read More
Arrow Right

Senior Support Analyst - Financial Accounting Expert

We’re looking for a Financial Accounting Expert (IC3) to join our Customer Succe...
Location
Location
Salary
Salary:
Not provided
mews.com Logo
Mews
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in hotel accounting or finance operations (e.g. night audit)
  • Solid understanding of German accounting standards and VAT frameworks
  • Experience with PMS (e.g. Opera, Cloudbeds, Guestline) and accounting tools (e.g. DATEV, Xero, SAP)
  • Clear communication skills—you can explain technical topics to non-technical people
  • Strong troubleshooting skills and a customer-centric mindset
  • Comfort with remote-first collaboration and working across teams
  • Interest in SaaS, business intelligence, or financial analytics in hospitality
  • Fluency in German
Job Responsibility
Job Responsibility
  • Act as the bridge between hotel accounting teams and the Mews platform
  • Guide clients through financial workflow optimization and system setup
  • Provide expert support for complex accounting issues, especially in: End-of-month and end-of-year financial reports
  • Accounting ledger and payout reconciliations
  • VAT and city tax compliance (particularly in Germany)
  • Billing and invoice corrections
  • Deliver best-in-class training and support to help clients master our tools
  • Work cross-functionally with internal teams to drive product improvements
  • Stay ahead of accounting trends in hospitality, ensuring clients remain compliant and competitive
What we offer
What we offer
  • Participation in our company share program
  • Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
  • Unlimited paid holiday
  • Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
  • Relocation options available after 1 year
  • Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
  • Flexible, hybrid working options
  • One-off home office setup budget to make your workspace your own
  • Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in avaliable)
  • Regional healthcare coverage
Read More
Arrow Right

Product Control Lead Analyst

The Product Control Lead Analyst participates is a senior level position respons...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years relevant experience ideally in Product Control, Wholesale Lending, Traditional Credit Products, minimum 6 years in Finance
  • Fluent language knowledge in English
  • Loan accounting, Transformation or Business Analyst experience is a plus
  • Strong data analysis and planning skills to support fast decision making
  • Artificial Intelligence or Digital Tools knowledge or experience (KNIME) is a plus
  • Strong collaboration skills as this person will need to work very closely with the respective business partners, respective Finance teams, Technology and Operations
  • A high caliber individual with strong communication and presentation skills, both written and oral
  • Self-starter who proactively seeks to improve existing controls and streamline processes both from a tactical short-term viewpoint, and from a strategic long-term perspective
  • Strong control mindset and understands key controls environment and governance needs
  • Strong innovation mind-set and the ability to deliver meaningful change
Job Responsibility
Job Responsibility
  • Focus on the migration of the Loans Product Processor from Flexcube to the strategic Loans product processor (LoanIQ)
  • Become a Subject Matter Expert (SME) in Loan Accounting
  • Analyze business needs and collaborate with the Tech, Ops and various Finance teams to define Controllers requirements for LoanIQ functionality and migration
  • Perform User Acceptance Testing (UAT) and present summarized results to Seniors
  • Validate results of manual and automated migrations from Flexcube to Loan IQ and Treasury Financing systems
  • Support additional strategic Transformation initiatives as required
  • Ensure processes and controls implemented for line Controllers provide strong controls to guarantee the integrity of books and records
  • Provide feedback on progress and escalate issues to Banking Controllers senior management in a timely manner
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup
What we offer
What we offer
  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work-life balance
  • Career progression opportunities across geographies and business lines
  • Fulltime
Read More
Arrow Right

Senior Project Coordinator

Provide project delivery support including document control and administration, ...
Location
Location
United States , Greenville
Salary
Salary:
Not provided
terracon.com Logo
Terracon Consultants, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma and a minimum of 6 years’ related experience
  • Associate or bachelor’s degree in related field preferred
  • Fluent in Microsoft Office applications
  • Experience with gINT Geotechnical software and AutoCAD LT preferred (if applicable)
  • A valid driver’s license with acceptable violation history may be required.
Job Responsibility
Job Responsibility
  • Serve as a subject matter expert on the document control process and systems
  • Partner with financial analysts/ accountants and the project team to review, track and provide updates on proposal and project status/milestones, project billing, budgets, and timelines/ schedules to ensure contract requirements and management policies are being followed
  • Assist the project team with drafting report deliverables and proposal deliverables
  • Partner with financial analysts/ accountants and project team with fee estimate and change order management
  • Draft communications & documentation and perform updates to systems including TerraNet and CRM
  • Partner with financial analysts/ accountants and the project team to support management of project Work in Progress (WIP), invoicing and Accounts Receivable (AR)
  • Schedule/coordinate utility locating services and clearances as needed for projects
  • Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and plans, preparation of boring and test pit logs and coordination of drilling, and field classification of soil and rock samples, as directed
  • Schedule and communicate with the client regarding project report status, delivery schedule, system access
  • Coordinate client opportunities/ requests for proposals, task and change orders to offices including providing clarification of key project and client requirements
What we offer
What we offer
  • medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
  • Fulltime
Read More
Arrow Right

Senior Financial Analyst

We are looking for a highly skilled and detail-oriented Senior Financial Analyst...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, or a related field
  • A minimum of seven years of progressive experience in financial analysis or related roles
  • Strong expertise in accounting systems, reporting tools, and financial operations
  • Advanced skills in financial analysis, modeling, and variance analysis
  • Proficiency in utilizing data mining techniques to extract and analyze complex datasets
  • Demonstrated ability to manage multiple projects and meet tight deadlines
  • Excellent communication and collaboration skills to work effectively with cross-functional teams
Job Responsibility
Job Responsibility
  • Develop comprehensive financial reports and analyses using accounting systems, report-writing tools, and Microsoft Excel
  • Assist with preparing monthly, quarterly, and annual management reports, financial statement reviews, and ad-hoc analyses
  • Collaborate with internal teams to complete high-priority external surveys and deliver accurate data
  • Partner with the FP&A leadership team to understand priorities and provide guidance to entry level analysts
  • Lead and manage ad hoc projects from inception to completion, ensuring timely and successful delivery
  • Gain a deep understanding of the firm’s financial systems and operations to act as a subject matter expert
  • Leverage tools such as Excel, Power Query, and Tableau to generate accurate and actionable financial insights
  • Perform additional tasks as assigned to support the team’s objectives
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Valuation Analyst / Forensic Accountant

Nick Corieri with Robert Half is working with a well‑established CPA firm in Eas...
Location
Location
United States , East Syracuse
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Accounting, Finance, or related field
  • CPA strongly preferred or in progress
  • CVA, ABV, CFF, or interest in pursuing valuation credentials a plus
  • 1–4 years of experience in public accounting, valuation, forensic accounting, or audit
  • Strong analytical skills with a solid understanding of financial statements and Excel-based analysis
  • Excellent attention to detail and written communication skills
  • Ability to manage multiple engagements and work effectively with senior team members and external parties
Job Responsibility
Job Responsibility
  • Assist with business valuation engagements for purposes including business sales and acquisitions, shareholder disputes, estate and gift tax planning, divorce, succession planning, financing, and purchase price allocations
  • Support the preparation of valuation analyses and reports, including financial modeling and supporting schedules
  • Analyze financial records to help determine true and correct income for support and litigation purposes
  • Assist with separate property tracing and analysis of asset appreciation
  • Support the evaluation of stock options, RSUs, and deferred compensation plans, including vesting and valuation considerations
  • Provide litigation support to attorneys, including financial analysis, lifestyle reviews, and asset dissipation investigations
  • Assist with forensic accounting engagements, including investigations related to fraud, misappropriation, or financial irregularities
  • Help prepare materials used for deposition, mediation, and trial, and support senior professionals in expert-related matters
What we offer
What we offer
  • Exposure to specialized valuation and forensic engagements
  • Hands-on training and mentorship from experienced CPAs and valuation professionals
  • Professional collaborative work environment with strong ties to the legal community
  • Competitive compensation
  • Benefits
  • Clear long-term growth opportunities
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right