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Senior Supervisor, Field Engineering Design

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EVERSOURCE

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Location:
United States , Norwalk

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Contract Type:
Employment contract

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Salary:

140930.00 - 156590.00 USD / Year

Job Description:

Senior Supervisor, Field Engineering Design (Hybrid Schedule). Our Team: We have an exciting role to join our Distribution Engineering Team as a Senior Supervisor, Field Engineering Design. This leadership role will direct, coordinate, and supervise daily activities of field engineering designers in assigning work, prioritizing assignments, addressing customer requests (new service/reliability) and creating detailed construction designs for large distribution construction projects, State highway relocation work, third party to make ready and other special projects. Responsible for reviewing and approving work for internal/external customer requests, maintenance, annual and project work. Accountable for direct supervision, coaching, mentoring, safety leadership and technical guidance to assigned staff in support of producing high quality, timely and cost-effective solutions to technical and business objectives provide customers with safe, reliable, competitively priced and environmentally sound electric service. The Senior Supervisor is responsible for the design decisions of their team and will peer check their work as appropriate. Will participate on the project/budget review committee and meetings as required. The individual must have strong communication skills and a strong focus on customer satisfaction for both internal and external customers. Leads and/or participate in cross-functional teams that address tri-state initiatives and technical process improvements. In addition, the senior supervisor will be actively involved in regulatory assignments and responses related to the distribution system which include responding to interrogatories, updates or additions to company tariffs including new business policies or testifying on behalf of Eversource regarding customer service, tariffs, reliability, or billing concerns. Ensure regulatory compliance, maintain system reliability, and lead a team of field engineering designers or technical staff. This role requires a blend of technical expertise, leadership skills, and project management capabilities.

Job Responsibility:

  • Lead, direct and/or assist with organizing and prioritizing work group activities, assigning and/or scheduling work duties to meet required completion dates
  • Work with other departments on cross-functional technical and business teams, working groups or committees to achieve goals and objectives
  • Oversee and coordinate multiple engineering projects, programs or initiatives from inception to completion
  • Foster a collaborative and productive work environment
  • Ensure adherence to engineering standards, safety policies and industry best practices
  • Responsible for successful completion of field engineering work including preparation of estimates, business policy applications, planning and design, customer contact, allocation and control of resources and construction
  • Responsible for the development of cost effective preliminary and detailed engineering designs and the preparation of work orders and estimates for distribution service/construction projects
  • Responsible for coaching, directing and providing technical support relative to service/project installations, system priorities, engineering guidelines and operating decisions
  • Responsible for designs that can be safely constructed and operated, for ensuring that safe and environmentally responsible work practices are followed
  • Collaborate with other Engineers within Engineering to ensure consistency and teamwork
  • Maintains awareness of customer requirements and customer satisfaction, ensuring that the plans are designed and implemented on time
  • Analyzes workload to ensure availability of resources
  • Able to work on cross-functional teams to resolve local and system wide issues
  • Responsible to assist with evaluation and development of new technology, equipment, systems, tools, standards and procedures
  • Continuously looks to identify opportunities to improve and streamline processes
  • Supports regulatory commitments involving local towns, state and federal regulatory agencies
  • Responds to requests for engineering / technical assistance on Power Quality, Root Cause Analysis, Financial Planning, Project Management/Development and other departments
  • Responsible for the safety of engineering staff, contractors and members of the public
  • Thorough coaching, feedback, development and training of field engineering staff
  • Assesses training needs and helps develop training programs and monitors their effectiveness
  • Has a clear understanding of the Company's policies and tariff
  • Responsible for team performance and employee reviews
  • Responsible for coordinating Damage Assessment, System Modeling or other assignments as required in support of storm events
  • Ensure compliance with all relevant local, state and federal regulations
  • Lead or support interrogatories, updates or additions to company tariffs including new business policies
  • Testify on behalf of Eversource regarding customer service, tariffs, reliability, or billing concerns

Requirements:

  • Bachelor's degree required (engineering preferred)
  • Minimum of eight to ten years of related experience is required
  • At least 3-5 years in a supervisory or management role
  • Experience in the utility sector or electric distribution system is preferred
  • Ability to effectively deal with people at all levels
  • Effective communication skills
  • Very high standards of professional and technical competence
  • Thorough knowledge of distribution standards, policies, regulations, engineering specifications, applicable codes, union contracts, Information and Requirements book, procedures and practices
  • Thorough knowledge of Company software and computer navigation skills
  • Proficient Computer software skills, such as MS Word, Excel, Power Point
  • Thorough knowledge of company software such as Maximo, DARS, Outage Management System, Outage Management Assessment (OMA), Workday, Workforce, Power Plan, Power Bi, etc.
  • Comprehensive knowledge and understanding of Eversource Design Standards and Tariff
  • Knowledge of the National Electrical Safety Code and National Electrical Code
  • Comprehensive knowledge of department programs, policies, procedures and business plans
  • Demonstrated ability to provide technical direction to technical and non-technical personnel
  • Knowledge of advanced management theories, practices and techniques
  • Sound judgment, technical insight, and strong initiative
  • Strong verbal and written communication and influencing skills
  • Customer driven
  • Valid driver's license
  • Must be available to work emergency restoration assignment as required
  • Must be available to travel between MA/CT/NH as necessary

Nice to have:

  • Knowledge of data analytics and AI related tools is preferred
  • A Bachelor's Degree in engineering or engineering technology from a college or university accredited by ABET preferred
  • Experience in the utility sector or electric distribution system is preferred
What we offer:
  • Competitive total rewards program
  • Potential incentive

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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