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Senior Success Manager - Flagship Accounts

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Zalando Sverige

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Location:
Germany , Ansbach

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Within our Flagship Accounts Unit, you will steer the success of Europe’s most recognizable fashion and sports brands as they scale their Digital Partner Programs. You’ll join a high-performance, cross-functional team that thrives on an open work structure and an incomparable spirit of collaboration. Become a vital part of our Flagship Accounts Team with the focus of managing one of the global leading sports brands. In this high-visibility role, your ability to provide structure and leadership during critical moments will be key to Tradebyte’s Enterprise Growth.

Job Responsibility:

  • Act as the primary architect for our most high-profile international sports brands, steering their growth and ongoing development within the marketplace ecosystem
  • Define and drive the commercial roadmap
  • Deep-dive into complex technical setups to understand bottlenecks and drive feature improvements
  • Analyze your accounts, proactively recognize market trends, identify existing potentials and actively develop solutions for your customers
  • Design sophisticated KPI dashboards and lead Quarterly Business Reviews (QBRs)
  • Act as the 'calm center' during high-pressure escalations
  • Function as a 'translator' between commercial goals and technical execution

Requirements:

  • 4+ years of experience in Key Account Management, E-commerce, or Marketplace management, preferably within the sports or lifestyle sector
  • Proven track record of staying composed and highly organized in high-pressure environments
  • Entrepreneurial mindset and a 'hunter' instinct for identifying untapped potential within existing enterprise accounts
  • Understanding of technical subjects such as APIs, data feeds, and platform logic
  • Ability to command a room of C-level executives and brainstorm with a product manager
  • Thrive in agile, collaborative setups and know how to influence internal stakeholders
  • Fluent in English (written and spoken)
  • German is a strong asset

Nice to have:

German language skills

What we offer:
  • Competitive salary package
  • Employee share shop
  • 40% Zalando shopping discount (30% Zalando Lounge)
  • Various learning and development opportunities
  • Flexible working hours
  • Home office options
  • 27 vacation days per year that increase up to 30 days
  • Volunteering time off
  • Sabbatical options after 2 years
  • Rented company bike or charging for electric car at e-charging station
  • Access to additional German or English classes
  • Visa support for foreign employees relocating to Germany
  • A variety of health offers
  • Free beverages and fruits

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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