Senior Success Manager - Flagship Accounts Job at Zalando Sverige (Ansbach)

Senior Client Success Manager

Our client, a leading provider in telecom, physical security, and cybersecurity ...

Location

United States , Portland

Salary:

80000.00 - 90000.00 USD / Year

CareerPaths NW

Expiration Date

Until further notice

Requirements

Manage and grow relationships with an assigned portfolio of 100+ clients
Drive renewals, upsells, and cross-sells across telecom, cybersecurity, and physical security solutions
Partner with clients in industries such as financial services, healthcare, retail, and automotive to understand their business needs
Serve as a consultative advisor — helping customers consolidate systems, improve connectivity, and integrate new technologies
Oversee the sales cycle for both one-time and recurring service work, including bundled product offerings
Collaborate with internal technical and project management teams to deliver on client expectations
Maintain strong product knowledge of our client’s flagship M-Suite solutions, connectivity services, and managed offerings
Use data and customer insights to proactively identify growth opportunities

Job Responsibility

Manage and grow relationships with an assigned portfolio of 100+ clients
Drive renewals, upsells, and cross-sells across telecom, cybersecurity, and physical security solutions
Partner with clients in industries such as financial services, healthcare, retail, and automotive to understand their business needs
Serve as a consultative advisor — helping customers consolidate systems, improve connectivity, and integrate new technologies
Oversee the sales cycle for both one-time and recurring service work, including bundled product offerings
Collaborate with internal technical and project management teams to deliver on client expectations
Maintain strong product knowledge of our client’s flagship M-Suite solutions, connectivity services, and managed offerings
Use data and customer insights to proactively identify growth opportunities

Fulltime

Account Director- LATAM

Leads the development and application of mature and dynamic account plans utiliz...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business Administration AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.

Job Responsibility

Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs
Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities
Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability
Prioritizes line of business projects to achieve business outcomes
Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes
Leads the development and application of mature and dynamic account plans utilizing common sales and delivery methodology for the Microsoft sales organization grounded on proven and often-tailored methodologies to manage business portfolios
Leads strategies for assigned accounts that yield high-volume sales and open new opportunities for both Microsoft and the customers and that are on track with goals, outcomes, and forecasts
Leads multiple, diverse, and high-performing teams and industry experts on plan execution for various accounts
Coordinates with industry experts to identify new business opportunities and drive account growth
Orchestrates extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets

Fulltime

Head of Engagement Management

As Head of Engagement Management, Handshake AI, you will run the Engagement func...

Location

United States , San Francisco

Salary:

188000.00 - 235000.00 USD / Year

Handshake

Expiration Date

Until further notice

Requirements

8+ years in customer facing, high ownership roles in SaaS, AI, data, or technical services
At least 3+ years leading teams
Proven success managing and scaling customer facing teams such as engagement management, customer success, consulting, or solutions
Track record owning a significant book of business with clear responsibility for renewals, expansion, and customer outcomes
Experience working directly with senior stakeholders (VP and C level) at large, complex customers, including in high pressure situations

Job Responsibility

Leading and scaling the Engagement Management team, including hiring, managing, and developing Engagement Managers who own flagship Handshake AI accounts
Setting the engagement strategy and operating model, including segmentation, coverage, playbooks, and standards for how we work with frontier labs and enterprise customers
Driving consistent, high quality execution of customer programs, from onboarding and implementation through production deployments, expansions, and renewals
Owning core customer health and performance metrics, such as NRR, churn, adoption, deployment timelines, and executive satisfaction, and using data to drive decisions
Partnering with leadership on territory planning, deal strategy, and expansion motions, and ensuring seamless pre to post sales handoffs
Acting as an escalation and executive sponsor for our most important and complex customers when stakes and expectations are highest
Working with Operations, Product, and Engineering to translate customer needs into roadmap priorities, operational improvements, and new offerings

What we offer

Equity in a fast-growing company
401(k) match, competitive compensation, financial coaching
Paid parental leave, fertility benefits, parental coaching
Medical, dental, and vision, mental health support, $500 wellness stipend
$2,000 learning stipend, ongoing development
Internet, commuting, and free lunch/gym in our SF office
Flexible PTO, 15 holidays + 2 flex days
Team outings & referral bonuses

Fulltime

Engagement Management Lead

As an Engagement Management Lead, Handshake AI, you will own our most critical F...

Location

United States , San Francisco

Salary:

160000.00 - 210000.00 USD / Year

Handshake

Expiration Date

Until further notice

Requirements

6+ years in customer facing, high ownership roles (engagement management, management consulting, customer success, strategy and operations, or similar) with AI, data, or complex operational products
4+ years at a top tier management consulting firm (for example McKinsey, BCG, Bain, or equivalent) and/or a mix of that background plus startup operating experience in high intensity environments
Proven track record leading complex, multi stakeholder implementations and driving measurable business outcomes for demanding enterprise customers
Experience working directly with senior stakeholders (VP or C level) and navigating complex, political organizations while still getting to an answer fast

Job Responsibility

Owning a high impact book of business for Handshake AI, leading strategic implementations for flagship accounts from scope and milestones through on time, successful go live
Running the full engagement lifecycle (onboarding, delivery, QBRs, expansions, renewals) as the single threaded owner of value for a portfolio of strategic, often multi million dollar customers
Turning messy, evolving customer goals into sharp programs and requirements, pushing back where needed, and influencing product, operations, and roadmap decisions
Defining and reporting on success metrics (business KPIs, SLAs, model quality) and using data to make fast, high conviction calls on where to double down, pivot, or sunset
Partnering with Sales on aggressive expansion strategies, identifying, shaping, and helping close upsell and cross sell opportunities across your accounts

What we offer

Equity in a fast-growing company
401(k) match, competitive compensation, financial coaching
Paid parental leave, fertility benefits, parental coaching
Medical, dental, and vision, mental health support, wellness stipend
Learning stipend, ongoing development
Internet, commuting, and free lunch/gym in our SF office
Flexible PTO, 15 holidays + 2 flex days
Team outings & referral bonuses

Fulltime

New

General Manager

The General Manager will serve as the senior operational leader for the group’s ...

Location

United States , Costa Mesa

Salary:

120000.00 - 125000.00 USD / Year

The Dinex Group - Daniel Boulud

Expiration Date

June 25, 2026

Requirements

10+ years of progressive leadership experience in high-end, high-volume restaurants
Michelin-starred or Michelin-recognized experience required, preferably in a senior management role
Proven success in opening new restaurants or leading flagship locations
Strong financial acumen with demonstrated P&L ownership
Exceptional leadership, coaching, and team development skills
Ability to thrive in a fast-paced, excellence-driven environment
High emotional intelligence, polished communication style, and strong guest-facing presence
Experience operating in or adapting to California labor and regulatory environments strongly preferred

Job Responsibility

Represent ownership and brand values with integrity, professionalism, and consistency
Build, mentor, and retain a high-performing management team and service staff
Establish a culture of excellence, accountability, hospitality, and continuous improvement
Lead by example on the floor, setting the tone for service standards and guest engagement
Oversee all front-of-house and overall restaurant operations to ensure seamless, elevated service at high volumes
Ensure Michelin-level execution across service, presentation, and guest interactions
Maintain strict adherence to brand standards, service protocols, and operating procedures
Resolve guest concerns proactively and professionally, turning issues into loyalty-building opportunities
Own full P&L responsibility, including revenue growth, cost controls, and profitability
Develop and manage annual budgets, forecasts, and financial action plans

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
401k
Potential Bonuses
Dining Discounts
401(k) plan with employer matching contributions of up to 4% of salary
Daily Family Meal

Fulltime

Senior Director, General Manager Development

The Senior Director, General Manager (GM) Development serves as the enterprise l...

Location

United States , Bethesda

Salary:

151100.00 - 211000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Organizational Development, Business, Hospitality Management, or related field
Extensive senior-level hotel operations leadership experience, with a deep understanding of the General Manager role across brands, service levels, and geographies
Demonstrated success leading enterprise-scale projects in complex, global, matrixed organizations
Experience and interest in leading globally relevant and culturally nuanced leadership development and learning strategies
Proven ability to shape strategy, set vision, and drive execution across multiple stakeholders without direct authority
Advanced expertise in leadership development architecture, including onboarding, assessment, acceleration, readiness, and succession
Strong business acumen with the ability to translate enterprise and operational strategy into leadership capability requirements
Demonstrated experience partnering with VP and SVP-level leaders as a trusted advisor
Expertise in leveraging data, assessment, and analytics to measure leadership impact and inform decision-making
Exceptional executive communication, facilitation, and storytelling skills

Job Responsibility

Define and lead the global strategy, vision, and governance model for General Manager Development across Marriott International
Establish a clear, enterprise-wide GM Development Ecosystem that integrates onboarding, continuous learning, assessment, readiness, and succession
Ensure GM development priorities are aligned with Marriott’s business strategy, brand growth, operational transformation, and leadership philosophy
Set global standards, frameworks, and success measures while enabling flexibility for regional and brand-specific needs
Own the global GM development portfolio, ensuring clarity of purpose, role-based pathways, and a cohesive learning experience across the GM lifecycle
Guide the design and evolution of flagship GM programs and experiences, leveraging best-in-class learning methodologies and hospitality-relevant practice
Oversee integration of diagnostics, assessments, feedback mechanisms, and experiential learning to drive sustained behavior change and performance impact
Ensure solutions are scalable, operationally relevant, and consistently executed across continents
Serve as a trusted strategic advisor to senior HR, Operations, and Brand leaders on GM capability, readiness, and leadership risk
Partner with Continent Learning and Operations leaders to drive adoption, alignment, and accountability for GM development outcomes

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision coverage
health care flexible spending account
dependent care flexible spending account
life insurance

Fulltime

Senior Director, General Manager Development

The Senior Director, General Manager (GM) Development serves as the enterprise l...

Location

United States , Bethesda

Salary:

151100.00 - 211000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Organizational Development, Business, Hospitality Management, or related field
Extensive senior-level hotel operations leadership experience, with a deep understanding of the General Manager role across brands, service levels, and geographies
Demonstrated success leading enterprise-scale projects in complex, global, matrixed organizations
Experience and interest in leading globally relevant and culturally nuanced leadership development and learning strategies
Proven ability to shape strategy, set vision, and drive execution across multiple stakeholders without direct authority
Advanced expertise in leadership development architecture, including onboarding, assessment, acceleration, readiness, and succession
Strong business acumen with the ability to translate enterprise and operational strategy into leadership capability requirements
Demonstrated experience partnering with VP and SVP-level leaders as a trusted advisor
Expertise in leveraging data, assessment, and analytics to measure leadership impact and inform decision-making
Exceptional executive communication, facilitation, and storytelling skills

Job Responsibility

Define and lead the global strategy, vision, and governance model for General Manager Development across Marriott International
Establish a clear, enterprise-wide GM Development Ecosystem that integrates onboarding, continuous learning, assessment, readiness, and succession
Ensure GM development priorities are aligned with Marriott’s business strategy, brand growth, operational transformation, and leadership philosophy
Set global standards, frameworks, and success measures while enabling flexibility for regional and brand-specific needs
Own the global GM development portfolio, ensuring clarity of purpose, role-based pathways, and a cohesive learning experience across the GM lifecycle
Guide the design and evolution of flagship GM programs and experiences, leveraging best-in-class learning methodologies and hospitality-relevant practice
Oversee integration of diagnostics, assessments, feedback mechanisms, and experiential learning to drive sustained behavior change and performance impact
Ensure solutions are scalable, operationally relevant, and consistently executed across continents
Serve as a trusted strategic advisor to senior HR, Operations, and Brand leaders on GM capability, readiness, and leadership risk
Partner with Continent Learning and Operations leaders to drive adoption, alignment, and accountability for GM development outcomes

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Associate Director, Event Marketing, EMEA

Bloomreach is seeking an Associate Director, Event Marketing, EMEA to define the...

Location

United Kingdom

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

7+ years in B2B event marketing (SaaS preferred) with a proven record of delivering measurable ROI, accelerating pipeline, and leading large-scale, multi-country programs
Demonstrated success leading complex regional event portfolios at a senior IC or manager level, with strong stakeholder alignment, influence skills, and crisp executive communication
Expertise in event strategy, experience design, operations, and vendor management
exceptionally organized, calm under pressure, and able to lead multiple concurrent high-stakes programs
Hands-on proficiency with AI, CRM, MAP, ABM, and sales enablement tools
familiarity with Bloomreach’s event tech stack is a plus (HubSpot, Salesforce, ClickUp, WordPress, Plannuh, MixMix, ZIP, ChatGPT)
Strong understanding of Bloomreach’s product suite and the ability to quickly translate Discovery, Content, Engagement, and Clarity into compelling event narratives
Fluency in English required

Job Responsibility

Lead the EMEA event strategy and regional calendar: Define and govern the EMEA event strategy
Plan and execute end-to-end programs (owned, sponsored, partner, executive experiences, field)
Build deep cross-functional alignment and accountability: Partner with Sales/SDR/Channel/CS/Account Management to shape pre-, during-, and post-event motions
Monitor success metrics and dashboards: Own KPI measurement and reporting
Partner with ISV and channel teams: Define high-impact co-marketing programs
Lead flagship owned experiences for the region: Oversee major Bloomreach-owned experiences
Manage budget and forecasting: Own the regional event budget
Contextualize the event: Ensure cultural relevance and localization of experiences
Travel: Across EMEA for onsite execution and brand representation (up to 40%)

What we offer

A great deal of freedom and trust
flexible working hours
work virtual-first
company events
5 paid days off to volunteer
People Development Program
communication coach available
Leader Development Program
$1,500 professional education budget annually
Employee Assistance Program

Fulltime

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Senior Success Manager - Flagship Accounts

Job Description

Job Responsibility

Requirements

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