Senior Strategy & Operations Manager Job at Hopper (Toronto)

Strategy and Business Operations Senior Manager

Atlassian is seeking a Strategy and Business Operations Senior Manager to partne...

Location

United States , San Francisco

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in corporate strategy, product/platform strategy, strategic finance, or similar, and have a foundational understanding of platform and SaaS business models
demonstrated experience in contributing to business case development/strategic recommendations from end-to-end
proficiency in financial modelling and building revenue and cost drivers
experience supporting qualitative and quantitative customer or market research
excellent verbal & written communications skills

Job Responsibility

Drive and influence the long-term vision for Atlassian's user-facing platform capabilities
partner directly with product and go-to-market teams to support the delivery of strategic recommendations and analyses
build financial and analytical models to identify measurable insights, exercise sound business judgement, and develop recommendations to influence and drive consensus across functional leaders
define appropriate goals/OKRs to track progress against strategic objectives
keep a tight pulse on business performance and reporting, including quarterbacking a cross-functional team to diagnose problems when they occur

What we offer

health coverage
paid volunteer days
wellness resources
bonuses
commissions
equity

Fulltime

Senior FX Operations Manager

Citi Markets Operations is currently at a pivotal point in its evolution and jou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Degree or equivalent work experience preferred
8-10+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in FX products
Experience delivering strategic change programmes spanning multiple years in a fast paced, large global financial services firm, ideally in an operations organization
Energetic, flexible, collaborative, and proactive
a leader who can positively and productively add product impact to both strategic and tactical technology
Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
Strong risk management and control mindset
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
draws on diverse range of internal and external sources
Self-reliant, good problem solver, results oriented

Job Responsibility

Proactive engagement with Singapore country and APAC regional stakeholders (Business, Technology, Finance/PCG, Operations) in order to support the business and clients trading in Markets products, including but not limited to FX
Drive and implement sustainable processes, automation/migration initiatives, and standard adherence to policies
Working very closely with Operations Control on developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
delivery of periodic presentations to external regulators as required
Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by APAC FX business. ie. NPAC process
Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk and service our clients to a high standard
Involved in preparing & publishing strong MIS information for regular Management Updates
High level of focus on digitization, automation and elimination of manual touch points (MTP)
Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce
Promoting a culture of continuous improvement and cultivating a robust service and control environment

Fulltime

Senior Manager - Engineering Operations

At Mercury, we build products that help startups and growing companies manage th...

Location

United States; Canada , San Francisco; New York; Portland

Salary:

239000.00 - 298900.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
A background in software engineering, with demonstrated success in shaping Engineering-wide or company-wide strategy through operational leadership
Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals

Job Responsibility

Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work

What we offer

base salary
equity (stock options)
benefits

Fulltime

Senior Operations Manager

We are seeking a highly skilled and motivated Senior Operations Manager to lead ...

Location

United Kingdom , Hartlepool

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a senior operational leadership role, ideally within government services, public sector contracts, or similar regulated environments
Strong track record of managing managers and large, diverse teams
Demonstrable experience in client relationship management, particularly with government or public sector partners
In-depth understanding of quality management, compliance frameworks, and operational performance metrics
Excellent communication, negotiation, and influencing skills
Strong problem-solving and decision-making capability with a focus on outcomes
A collaborative leadership style, with the ability to inspire and engage teams
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK

Job Responsibility

Provide strong leadership to Operations Managers, setting clear expectations and holding accountability for performance and service delivery
Build a high-performing, motivated workforce by creating a positive, supportive, and inclusive team culture
Ensure high levels of staff engagement, retention, and productivity across all divisions
Oversee day-to-day delivery of entitlement services, ensuring high utilisation of resources and consistent achievement of service level agreements (SLAs)
Monitor and drive operational efficiency, process improvement, and standardisation across service lines
Anticipate operational challenges and develop proactive solutions to mitigate risks
Act as a senior point of contact for client organisations, building trusted relationships with local and central government partners
Ensure client requirements are understood, interpreted, and consistently delivered to a high standard
Provide clear communication and reporting to both internal stakeholders and external partners
Ensure strict adherence to compliance requirements, contractual obligations, and regulatory frameworks

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/ sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A fantastic selection of flexible benefits to suit your individual needs
Invaluable employee assistance programme
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Fulltime

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...

Location

Sweden , Stockholm

Salary:

Not provided

sa.global

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
Excellent stakeholder management and communication across global teams and functions
Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
Data-driven mindset with solid experience using operational KPIs and performance dashboards
Several years of experience in e-commerce operations, logistics, or global supply chain management
Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)

Job Responsibility

Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
Manage the operational readiness for launching new product categories across multiple warehouse setups
Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence

What we offer

re-location support
visa/work permit application
local authority registration
home finding service

Senior Payments Operations Manager

As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness,...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management
Proven success in building and scaling operational payment processes across complex, cross-functional organizations
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements
Demonstrated ability to translate strategy and policy into actionable, scalable operations
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams
Analytical and structured thinker with a bias for execution and continuous improvement
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization

Job Responsibility

Operational Enablement & Execution: Partner cross-functionally to operationalize core workflows for Airbnb’s payments platform—including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment—ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams
May eventually lead directly or indirectly a team of people to enable and execute operations
Policies, Procedures & Standards: Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Manager, Technology Operations, Product Strategy - WFS

We are looking for a strong leader to help build and scale our Walmart Fulfillme...

Location

United States of America , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Job Responsibility

Leads the development and execution of advanced analytics to address unique business and technical problems and support data-driven decision making.
Makes strategic recommendations to cross-functional leadership based on analysis results, and influences roadmap prioritization of partner teams.
Owns complex projects end-to-end for a business area
manages risks associated with implementation.
Develops data models (algorithms, approaches) for complex projects within a business area to drive business results and value.
Presents findings and recommendations to senior leadership.
Coaches team members and provides feedback to enhance skills, knowledge, and work performance.
Collaborates with cross-functional teams to drive a highly complex business area or one with high strategic importance to Walmart.
Navigates partner team dynamics and works across multiple sites.
Has accountability for the performance and results of the team in a highly complex business area or category.

What we offer

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include: Stock.

Fulltime

Senior GTM Strategy and Business Operations Manager

Atlassian is seeking a Senior Manager in the Marketing Strategy and Business Ope...

Location

Salary:

114300.00 - 178600.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

6+ years experience in business operations, strategy, product, go-to-market / sales strategy, monetization, strategic finance, or similar
Expertise in go-to-market domains including marketing
Top-notch problem-solving and analytical capabilities, including comfort with ambiguity and ability to bring a structured approach to decision-making
Understanding of SaaS business models and enterprise marketing & sales
Excellent verbal & written communications skills with all levels of an organization

Job Responsibility

Partner directly with cross-functional leaders across marketing, sales, product, analytics and finance teams to drive cohesive strategies that ensure a seamless end-to-end customer experience across products, solutions and markets
Work at the intersection of customer-facing and product teams to create the “art of the possible” narrative for Atlassian’s customers seeking to unleash the power of their teams
Create improvements in business operations, as the GTM team continues to refine Atlassian’s innovative business model by leveraging Atlassian’s industry-leading flywheel model to hyper-scale enterprise growth

What we offer

health and wellbeing resources
paid volunteer days

Senior Strategy & Operations Manager

Hopper

Location:
Canada , Toronto ▼
Vancouver

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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