Senior Strategy & Operations Manager, New Verticals

• Driving Strategic Direction: Leading the definition and execution of strategies to accelerate growth across the New Verticals portfolio
• End-to-End Project Leadership: Partnering with senior business leads to spearhead strategic projects. You will be responsible for the entire lifecycle, from framing the problem to ensuring successful delivery and impact
• Strategic Modelling & Insights: Overseeing complex quantitative analysis and financial modelling. You won’t just run the numbers
• you will translate them into high-stakes recommendations for the leadership team
• Cross-Functional Orchestration: Leading cross-functional ‘pods’ (Product, Commercial, Marketing, Engineering) to operationalise new initiatives and ensure execution excellence in a fast-paced environment
• Performance Ownership: Leading the New Verticals performance management framework, from owning annual planning and OKR-setting to tracking strategic initiatives. You will move beyond simple tracking to proactively identify cost-saving or revenue-driving opportunities within the P&L, leading weekly and monthly business reviews to provide senior stakeholders with the strategic "narrative" behind the numbers.

• Strong experience (typically 4-6+ years) in management consulting, corporate strategy, finance, or a high-growth operations role
• Experience in e-commerce, grocery, retail or a hyper-growth tech environment is a plus
• Proven Leadership: A track record of leading complex projects and influencing senior stakeholders in a matrixed organisation
• Masterful Problem Solving: Ability to identify root causes, assess multi-layered risks, and implement scalable solutions
• Advanced Analytical Skills: Expert-level modelling skills and the ability to turn disparate data sets into actionable strategic roadmaps
• Communication: Exceptional written and verbal communication skills, with the ability to "distil" complexity for senior executives
• Location: London-based with a minimum of three days per week in the office.

Experience in e-commerce, grocery, retail or a hyper-growth tech environment is a plus.

• A competitive and comprehensive compensation and benefits package
• Up to 5% matched pension contributions
• Some roles may be eligible for share awards
• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants
• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity
• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance
• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
• Summer and end-of-year parties