Senior Strategy & Operations Manager, Merchant Growth, Delivery

Job Description

Join the Merchant Growth Strategy & Operations, Delivery - EMEA team as an Individual Contributor where you will shape and execute the strategy to drive same-store-demand growth for restaurants on Uber Eats. Working with partners across Sales, Account Management, Product, and Marketing, you’ll lead end-to-end programs in the Pickup problem space to maximize restaurant same-store-demand growth and ROI at scale across EMEA.

Job Responsibility

Set the strategy and drive execution at scale: Define the overarching restaurant Pickup growth strategy — and bring it to life through toolkits, playbooks, and processes that enable local teams to execute consistently across EMEA
Own end-to-end growth programs: Lead integrated initiatives that increase restaurant same-store-demand growth and ROI within the Pickup fulfillment method
Be accountable for performance: Track and analyze key growth KPIs — including same-store-demand, adoption, session conversion, and ROI — and translate insights into clear action plans
Champion the restaurant: Put restaurants at the center of every decision, ensuring strategies and products fuel their sustainable same-store-demand growth and ROI

Requirements

4+ years in strategy, operations, product, or growth roles in a technology or marketplace business
Problem Solving and Executional Excellence - High agency and self-sufficiency, able to work independently and own end-to-end program management of multiple workstreams
Data-Driven Decision Making- Strong capabilities to work with large sets of data, gleaning insights and creating compelling narratives. SQL proficiency a strong plus
Communication and Stakeholder Management - Advanced written and verbal communication skills and stakeholder management across multiple functions and seniority levels in matrixed environments
Business Acumen - Proven ability to translate data into strategic direction and confidence presenting it to senior stakeholders

Nice to have

Logistics and Marketplace experience in a B2B2C context
Background in shaping product roadmaps, setting commercial targets, and developing data-driven GTM strategies
Ability to build GTM materials, enablement content, and operational playbooks
Familiarity with SQL, data visualization (Looker, Tableau), and experimentation / A/B testing

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Senior Strategy & Operations Manager, Merchant Growth, Delivery - EMEA

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