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Uber is seeking an exceptional Senior Strategy & Operations Manager to join the APAC Delivery Central Operations team. This team is responsible for partnering with both global and local teams to shape product strategy, champion APAC market needs, and ensure seamless product rollouts that maximise value across the region. As a Senior Strategy & Operations Manager, you will own the Matching & Logistics sub-vertical within the APAC region. You will play a crucial role in aligning global priorities with APAC-specific market needs, ensuring that global strategies and products are tailored for success in local markets. In this role, you will be a local custodian of our 'Global First' strategy, collaborating with stakeholders across markets and functions to ensure the successful execution of global priorities. You will also work closely with local teams to ensure they are equipped to deliver on the Product roadmap.
Job Responsibility:
Own the Strategy: Lead the management and optimization of our Matching & Logistics products across APAC, overseeing complex rollouts and ensuring global products actually work for local market realities
Advocate & Influence: Champion APAC’s voice in global forums to ensure regional needs are prioritized, while serving as a trusted advisor to global product teams on the feasibility of new ideas
Drive Operational Excellence: Define the frameworks and launch-readiness plans, partnering with Legal, Tax, and Policy to move projects from abstract concepts to successful market implementations
Optimize for Impact: Continuously monitor business metrics and iterate on features to find the best market fit, navigating the tension between global 'playbooks' and messy, real-world constraints
Requirements:
5+ years of experience in operations, strategy, or business leadership, ideally with exposure to delivery marketplaces and/or logistics
Analytical Rigour: Ability to proficiently analyse data using SQL and advanced Excel/Sheets to derive actionable insights and provide valuable recommendations
Language: Fluent in English
proficiency in Mandarin or Japanese is an advantage but is not required
Nice to have:
Strategic Problem Solving: Proven expertise in tackling complex, large-scale challenges in fast-paced environments like management consulting, operations, or hyper-growth tech, with a focus on high-impact execution
Stakeholder Mastery: A natural connector who can influence without authority, building 'win-win' partnerships across diverse global teams to drive alignment on high-stakes pricing objectives
Analytical Grit: A data-driven mindset with the ability to dive deep into product intricacies, meticulous documentation, and testing to ensure success without taking shortcuts
Prioritization & Agility: Exceptional judgment in balancing competing market needs and shifting priorities
experience in Marketplace or Pricing roles is a significant plus for navigating our high-ambiguity environment