Senior Strategy & Operations Analyst

• Support strategy, planning, and day-to-day operations through project management, research, analysis, and cross-functional coordination
• Collaborate closely with internal partners across Growth, Operations, Finance, Marketing, Revenue Operations, and Technical Project Management, often through dotted-line working relationships
• Conduct research to support outreach and engagement with counties and states
• Track, analyze, and communicate new funding streams, legislative models, and policy programs via presentations, memos, webinars, email, and Slack updates
• Manage and maintain legislative tracking in Quorum, providing regular updates to state teams on key elections, major bills, funding opportunities, and policy impacts
• Coordinate with Marketing to ensure timely, high-quality completion of collateral for legislators and other outreach initiatives
• Support enhancements to pricing methodology and analyze utilization trends for channel partners
• Build and maintain market, utilization, and partner models to inform go-to-market strategies
• Leverage data, analysis, and modern tools (including AI-enabled solutions) to identify patterns, improve reporting, and support more efficient operational and invoicing workflows
• Research and assess new markets and partnership opportunities
• Partner with Operations, Finance, and Revenue Operations to support existing partnerships, including troubleshooting invoicing, reporting, and operational issues
• Coordinate with Technical Project Management to support partnership operations and implementation needs as required

• 4+ years of relevant experience in strategy, operations, analytics, consulting, policy, or project-based roles
• Strong project management skills with the ability to manage multiple priorities and workstreams
• Demonstrated experience working cross-functionally, including navigating dotted-line relationships
• Ability to influence and collaborate with teammates to improve processes, communication, and outcomes
• Strong research and analytical skills, with the ability to synthesize information into clear insights and recommendations
• Comfort navigating details while maintaining momentum and follow-through
• Ability to adapt to changing priorities in a fast-paced environment
• Interest in learning the technical and policy dimensions of healthcare technology products
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows
• A forward-thinking, curious mindset with an openness to experimenting with new technologies
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions
• The ability to travel periodically for work

Receive competitive compensation including health, dental, vision and other benefits