Senior Strategist and CX Consultant Job at frog (Diegem)

Customer Experience (CX) Director

My client is seeking an experienced Customer Experience (CX) Director to lead la...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Experience, Service Design, Customer Strategy, or related fields
Saudi market experience is essential, with strong understanding of local customer behavior, regulatory environments, and sector landscape (e.g., government, financial services, telco, retail, or tourism)
Experience working in a top-tier consulting firm or leading CX transformations in large organizations
Demonstrated ability to manage senior stakeholders and executive-level engagement
Track record of delivering large-scale CX, digital transformation, or omnichannel strategy programs
Strong commercial acumen and experience with business development
Fluent in English
Arabic proficiency strongly preferred

Job Responsibility

Lead end-to-end CX transformation programs, from diagnostic and strategy design to implementation and value realization
Serve as a trusted advisor to senior client stakeholders, including C-level executives and government leaders
Oversee the development of customer journeys, service blueprints, personas, and experience design frameworks
Ensure delivery excellence across engagements, maintaining high-quality standards and adherence to project timelines and budgets
Develop CX strategies aligned with Vision 2030 priorities, local customer expectations, and sector-specific dynamics
Drive thought leadership on emerging CX trends, digital experience, data-driven personalization, and service design innovation
Contribute to internal capability building, including frameworks, methodologies, and CX tools
Identify and cultivate new business opportunities within the Saudi market
Lead proposal development, pitch presentations, and commercial negotiations
Build and maintain strong relationships across key client accounts and government entities

Fulltime

Principal Experience Design Strategist

Thoughtworks is a global software consultancy creating positive impact and produ...

Location

Spain , Barcelona

Salary:

Not provided

Thoughtworks

Expiration Date

Until further notice

Requirements

8+ years of design leadership experience, overseeing a portfolio of products and leading a team of designers
3+ years of CX and design consulting or advisory experience, and driving sales and revenue for your organisation
Proven expertise in all aspects of experience design, with specialism in experience visioning and strategy, and at least three additional areas such as user research and ResearchOps, service design, interaction design, design leadership and DesignOps
Strong strategic and advisory competence to manage and negotiate with client stakeholders, and ensure sponsor buy-in
Expertise in developing an inspiring experience vision that supports or influences strategic client decisions, supported by innovative frameworks, new service concepts, and critical design deliverables
Expertise in leading and managing design, research, synthesis, and validation activities, as well as design tools, methodologies and approaches to meet changing client, project, or technical demands
Proven leadership experience in cross-functional implementation teams or programmes, scaling design activities across multiple workstreams, and owning engagement outcomes
Deep expertise in the end-to-end product development lifecycle, agile and lean methodologies, and the confidence to operate within Enterprise client ecosystems
Skilled at building relationships with C-suite executives and confident in driving conversations at the intersection of technology and business
Strong facilitation and communication skills to deliver differentiated presentations, effective workshops, cross-functional discussions, and impactful storytelling

Job Responsibility

As a trusted advisor to a client’s senior executives, you will partner with them to understand their context and needs, and provide advice and hands-on experience to shape and deliver products and channel agnostic, cross cutting experiences
You will apply a broad range of design capabilities on diverse projects in a variety of industries and organizations, from launching new products to market, defining the experience vision and strategy, reimagining existing customer and employee experiences, and delivering programme-wide change at scale with operational design management
You will provide strategic leadership, leading cross-functional teams to create a wide range of experience design artefacts including experience visioning, value-driven hypotheses, journey maps, service blueprints, roadmaps, prototypes, and design systems
You will articulate the value and importance of design to senior client executives, and guide them on how to establish design capabilities within their product and technology organisation
You will become part of a multicultural team of design and product specialists, and guide and coach teams from both Thoughtworks and the client on customer centricity and design best practices
You will create points of view and case studies through insights on client needs and solutions, alongside creating assets and accelerators to create repeatability to scale our efforts and credentialise Thoughtworks’ design expertise to the wider industry
You will be responsible for taking our design and product offerings to market. This means being heavily involved in sales by creating proposals and pitches, shaping engagements for clients, and helping to educate both clients and colleagues about the value of our offerings

Sales / Growth Director – Creative

Reporting to VP Growth, you will be responsible for driving growth for Jellyfish...

Location

France , Paris

Salary:

Not provided

Jellyfish

Expiration Date

Until further notice

Requirements

Solid experience in a business development/growth/sales role in a creative, digital or integrated agency (or hybrid agency–consulting environment)
Proven track record of winning and growing Creative/content / social assignments with mid-to-large brands
Strong understanding of how creative, media, data and technology fit together to drive business outcomes
Genuine interest in (and ideally exposure to) AI-powered creative solutions – experience and a strong appetite to learn is essential
Comfortable engaging with senior stakeholders (CMOs, Brand Directors, Digital Directors) and leading high-stakes pitches
Ability to work across local French clients and global accounts, navigating multi-country and multi-stakeholder environments
Excellent communication skills in French and English (written and spoken), able to switch seamlessly between strategy, creativity and commercial conversations
Collaborative mindset: you thrive in cross-functional teams and know how to build trust with creatives, strategists, media and data experts
Strong commercial acumen: comfortable discussing scopes, pricing, profitability and long-term growth plans

Job Responsibility

Own Creative pipeline & revenue for France
Identify, qualify and prioritise Creative growth opportunities with existing and new clients (local and global)
Build multi-threaded relationships at senior level (CMO, Brand, Digital, e-commerce, CX)
Translate client challenges into clear Creative + Pencil opportunities
Position Jellyfish Creative & Pencil in the market
Articulate a compelling Creative value proposition that connects brand, content, media and data
Lead conversations around Pencil (AI-powered creative): explain the value, de-risk adoption and design pilots that prove impact
Educate clients on how AI, data and media insight can power more effective creative ideas and content production
Lead pitches and proposals
Drive the end-to-end pitch process for Creative-led and integrated opportunities: brief teams, shape the story, build the commercial proposal and lead the room

What we offer

Discretionary annual bonus scheme
Work remotely for up to 60% of your days
Flexible working hours between 8am and 6:30pm
Accumulate one paid day each month (2 hours per week) for self-development
Access to Jellyfish Learn
14 weeks of paid leave for primary caregivers
4 weeks of paid leave for secondary caregivers
£1000 (or equivalent) towards courses for returning primary caregivers

Fulltime

New

Analysis Technician

We are looking for entry-level (no experience) and experienced cardiac Analysis ...

Location

United States , Houston

Salary:

18.47 - 27.70 USD / Hour

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Must pass the ECG Training Course upon hire with a 75% or better and/or pass the Pre-Employment ECG Exam prior to employment
Must pass the BDx Software Training Course upon hire
Must obtain CRAT or CCT certification within 12 months of hire date if not already certified
Excellent written and verbal communication skills
Excellent attention-to-detail
Phenomenal work ethic and desire to provide high quality outcomes (reports) to our customers and patients
Must be able to balance team/individual responsibilities and contribute to a positive team culture

Job Responsibility

Process, analyze, interpret, and edit ECG cardiac data for clinical accuracy and completeness
Identify and effectively communicate ECG abnormalities that meet established notification criteria
Build CAM reports including summary of findings and applicable ECG strips according to established standards
Achieve and maintain monthly metric goals for quality and productivity
Maintain compliance with job-specific proficiency requirements including but not limited to a CRAT or CCT certification through Cardiovascular Credentialing International (CCI)
Receive detailed feedback and evaluation scores from Internal Review Technicians on every ECG report prepared
Review feedback regularly and make necessary report corrections as delegated
Under direction of assigned Electrophysiology Mentor, participate in assigned technician group to request clarification and assistance on difficult ECG interpretations and/or following policies and procedures for workflow
Submit confirmation requests to expert analysis team to confirm advanced ECG interpretations and any ECG data that may meet established notification criteria
Working overtime as needed to maintain workflow objectives and ensure the quality and timeliness of ECG reporting

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

New

Pharmacy Technician

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Dracut

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

March 17, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

New

Teaching Assistant

Creatives wanted for Teaching Assistant work. Are you a performer looking for fl...

Location

United Kingdom , London

Salary:

Not provided

Philosophy Education

Expiration Date

Until further notice

Requirements

Hold an Enhanced DBS disclosure
Complete the Philosophy Education registration process in line with DfE guidelines

Job Responsibility

Support children and teachers
Engage children in play-based learning (Early Years)
Help with phonics (Early Years)
Support development in numbers and letters (Early Years)
Assist in structured classroom settings (Primary)
Support students with learning activities in English, Maths, and other subjects (Primary)
Work closely with specific children (SEN)
Build strong relationships (SEN)
Provide tailored support during lessons (SEN)

What we offer

Flexible schedule to fit around auditions and professional jobs
Local work in primary schools near you
A chance to channel your creativity and energy into an inspiring new role
Make a meaningful difference in children’s learning and development

Parttime

New

NLP Engineer

Bright Vision Technologies is a forward-thinking software development company de...

Location

United States

Salary:

Not provided

Bright Vision Technologies

Expiration Date

Until further notice

Requirements

Natural Language Processing (NLP)
Python
NLTK
spaCy
Transformers
Hugging Face
BERT/GPT-based models
Text Classification
Named Entity Recognition
Sentiment Analysis

What we offer

H-1B sponsorship
Career growth potential

Fulltime

New

Executive Assistant

We are looking for a detail-oriented Executive Assistant to join a team in Consh...

Location

United States , Conshohocken

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in executive-level administrative support
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
Familiarity with Adobe Acrobat for editing documents and creating high-quality materials
Strong organizational skills with the ability to manage calendars and coordinate travel arrangements effectively
Excellent communication skills, both written and verbal, with a detail-oriented approach
Experience in market research and preparing detailed presentations
Ability to multitask and prioritize tasks in a fast-paced environment

Job Responsibility

Prepare and edit Letters of Intent and other documents, incorporating specific details
Manage and update site plans, marketing materials, and company website content to ensure accurate and engaging information
Organize and attend industry trade shows twice annually, representing the company professionally
Coordinate travel arrangements and logistics for company events, meetings, and executive travel
Conduct market research to support representatives, including creating prospect lists and preparing presentations
Generate and distribute reports, demographic maps, and competition analyses as required
Handle incoming calls by directing them to the appropriate parties or providing relevant information
Assist with planning company events and meetings, ensuring all details are meticulously managed
Utilize software tools like Microsoft Office Suite, Adobe Acrobat, and Google Earth to fulfill administrative and marketing tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Senior Strategist and CX Consultant

frog

Location:
Belgium , Diegem

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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Job Posted:
February 13, 2026