CrawlJobs Logo

Senior Strategic Operations Program Manager - Investment Products

mercury.com Logo

Mercury

Location Icon

Location:
United States; Canada , San Francisco

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

144800.00 - 201100.00 USD / Year

Job Description:

Mercury is building a complete financial stack for startups. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. To help Mercury continue to ship new products and deliver the best experiences for our customers, we are expanding our Strategic Operations team, which leads mission-critical, cross-functional efforts that adapt to meet our highest business demands. As a team, we are committed to creating the processes and conditions for high performance, while reducing coordination costs. As the Sr. Strategic Program Manager - Treasury, you’ll partner with Mercury’s Product, Compliance, and Financial Partnerships orgs to program manage key initiatives for Mercury’s investment products. You’ll lead large, cross-functional programs that drive company priorities and create value for internal teams, external partners, and users of Mercury’s products and services. This role will report to our Director of Strategic Operations, while partnering closely within the functional teams it supports, in addition to other teams such as Marketing, Customer Support, and Relationship Management.

Job Responsibility:

  • Own coordination and communication through large, strategic initiatives across our investment products, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
  • Work directly with senior leaders and with cross-functional partners to manage the complexity of new investment initiatives, and ensure that all relevant internal, external, and business needs are accounted for
  • Ensure investment initiatives are tracking towards complete compliance with external partners and federal and state regulators
  • Drive swift and thorough responses to incidents, keeping customers and internal teams’ needs top-of-mind
  • Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
  • Be an integral part of annual planning, helping to ensure that Treasury priorities are aligned to company goals
  • In some cases, partner with Mercury’s data teams to drive analysis and research that will help inform strategy to support high-quality long-term decisions

Requirements:

  • Have demonstrated experience leading strategic projects or programs, such as in consulting, Product Management, Program Management, Strategic Operations, Chief of Staff, or other applicable roles
  • Experience and a deep understanding of broker-dealers, registered investment advisers,or other investment products, especially those offered by Fintechs
  • Familiarity with securities regulators, including FINRA and the SEC
  • Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
  • Ability to work independently to identify issues, and proactively propose, build and implement solutions to address them from the ground-up
  • Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
  • Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion, Linear), and comfortability with manipulating, tracking, and interpreting data
  • Have brought structure and simplicity to a variety of complex and ambiguous business problems
  • Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
  • Excellent oral and written communication skills, and time management skills
  • Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment
What we offer:
  • base salary
  • equity (stock options)
  • benefits

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Strategic Operations Program Manager - Investment Products

Senior Manager - Engineering Operations

At Mercury, we build products that help startups and growing companies manage th...
Location
Location
United States; Canada , San Francisco; New York; Portland
Salary
Salary:
239000.00 - 298900.00 USD / Year
mercury.com Logo
Mercury
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
  • A background in software engineering, with demonstrated success in shaping Engineering-wide or company-wide strategy through operational leadership
  • Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
  • Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
  • Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
  • Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals
Job Responsibility
Job Responsibility
  • Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
  • Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
  • Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
  • Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
  • Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work
What we offer
What we offer
  • base salary
  • equity (stock options)
  • benefits
  • Fulltime
Read More
Arrow Right

Product Manager

Rimes is seeking an experienced Product Manager to help deliver on the strategic...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
rimes.com Logo
Rimes Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Working knowledge of core programming languages and tooling, including C#, SQL, and Python
  • Familiarity with cloud-native solutions and DevOps
  • Microsoft Azure Cloud experience strongly preferred
  • Experience in Azure Databricks, Snowflake and AI tooling & technologies highly desirable
  • Ideally holds recognised project management certifications such as PMP, PRINCE2, AgilePM, or Scrum Master (CSM/PSM)
  • Proven track record in Product Management or a related role within financial markets or superannuation
  • Strong understanding of Fund of Fund structures, exposure management, asset allocation, risk frameworks, and FX hedging processes
  • Demonstrated ability in presenting complex concepts to senior external stakeholders and clients
  • Strong stakeholder management and communication skills across technical and non-technical groups
  • Proven track record of delivering high-quality software products in an agile environment
Job Responsibility
Job Responsibility
  • Manage product engineering team based in Sydney, including organising regular team stand-ups, providing team mentoring and operational oversight
  • Deliver on strategic product roadmap in collaboration with wider global Rimes technology teams
  • Assist in Product Release Cycle Management (typically quarterly) ensuring that sufficient testing is conducted and that release notes and documentation are accurate
  • Analyse, triage and prioritise JIRA tickets allocated to the team
  • Work with the Rimes Professional & Managed Services teams to ensure that their product requirements are heard, recorded, prioritised and considered
  • Collaborate with the Infrastructure teams to ensure that the Azure DevOps CI/CD pipelines are maintained
  • Lead quarterly client webinars to showcase new product features, enhancements and best practices
  • Host structured client requirement-gathering workshops
  • Present the Rimes global product roadmap to clients and prospects
  • Stay abreast of industry, regulatory and technology trends in investment data, exposure management and FX processes
Read More
Arrow Right

IT Operations Management Practice Lead

Practice Directors are a key leadership role at Advance Solutions. As part of Ad...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
advancesolutions.com Logo
Advance Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a consultant in the IT Operations field
  • Proven experience in a senior industry leadership position (e.g., IT Operations Manager, Data Center Operations Manager, Director/VP Enterprise Infrastructure, etc.)
  • Proven management/team leadership experience
  • Demonstrated experience implementing Service Now ITOM solutions in complex environments
  • Deep understanding of ServiceNow Common Service Data Model (CDSM)
  • Deep knowledge of ITOM/ITSM industry standards (e.g., ITIL, ISO/IEC 20000, ISO/IEC 27002, COBIT, etc.)
  • Experience in the practical application of ITOM and ITSM industry standards in business settings
  • Experience with enterprise architecture domains
  • Experience with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
  • Experience with discovery technologies (ServiceNow Discovery, ADDM, TADDM, DDMA/UD, etc.)
Job Responsibility
Job Responsibility
  • Define, scope, and prioritize service offerings within your practice area, including persona and market segmentation analysis, offering definition, scope, and pricing
  • Lead ITOM practice strategy discussions
  • Collaborate with subject matter experts in Marketing, Sales and Presales, and Customer Success to define, develop and deliver brand-enhancing content for Advance Solutions, communicating our value proposition, differentiation in the market, and domain expertise
  • Develop and curate distinctive, practice-focused content to support consulting delivery activities
  • Design a comprehensive, holistic enablement curriculum for the ITOM practice accessible to all roles/levels within the organization
  • Assess the effectiveness of enablement investments and programs and implement updates when appropriate
  • Ensure delivery model is focused on customer success outcomes while advocating excellence and effectiveness
  • Partner with sales team to drive bookings and closure of opportunities
  • Build and sustain collateral to support the sales and presales function including white papers, case studies, and industry commentary
  • Ensure a robust closed feedback loop that embraces continuous improvement and iteration
What we offer
What we offer
  • ASC provides competitive compensation, generous benefits and a professional atmosphere
  • ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers
  • Fulltime
Read More
Arrow Right

Tax Operations Senior Analyst

Tax Operations Senior Analyst role at Citi's Europe Wealth Client Tax Operations...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
  • Good understanding of Cash & Stock Reconciliations
  • Swift notifications knowledge - MT599, MT546, MT568, MT566
  • Corporate actions & income payments experience in EMEA and US markets
  • Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
  • Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
  • Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
  • Good understanding of Investments and capital market products as well as trade execution and settlement processes
  • Strong multi-tasking, organizational and time management skills
  • Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Job Responsibility
Job Responsibility
  • Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts
  • Prepare non-US tax reports covering multiple jurisdictions and products
  • Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes
  • Manage critical tax-related issues & remediation activities impacting clients and business stakeholders
  • Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service
  • Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
  • Analyze tax transaction withholding processes from front to back and implement operational changes
  • Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation
  • Ensure timely escalation of issues, track their resolution, and participate in governance forums
  • Collaborate closely with Business and Technology partners to identify gaps and drive process improvements
What we offer
What we offer
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Client Technology Solutions Manager

We are seeking a Client Technology Solutions Manager with a strong background in...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas
  • Ability to drive holistic operational processes and cross product technical solutions across product areas
  • Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success
  • Proven Project management skills focused on technical solutions delivery
  • Operate with a product and solutions mindset
  • Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally
  • Must possess highly professional presence
  • Excellent communication and relationship-building skills
  • Must possess ability to lead working sessions and senior client presentations
  • Ability to drive consensus and manage differing points of view with composure
Job Responsibility
Job Responsibility
  • Client Facing Solutions: Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions
  • Problem Solving & Solution Delivery: Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results
  • Change Management: Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes
  • Program Management: Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met
  • Business Re-Engineering: Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements
  • Stakeholder Management: Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals
  • Technology Focus: Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process
  • End-to-End Delivery: Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements
  • Fulltime
Read More
Arrow Right

Senior Principal, Central Strategy and Business Operations

Atlassian is seeking a Senior Principal in Strategy and Business Operations who ...
Location
Location
United States , San Francisco
Salary
Salary:
170200.00 - 273400.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years experience in high growth Software / tech industry in biz ops and/or consulting, investment banking roles
  • A deep understanding of Enterprise Software business models - both Sales-driven (eg have an understanding of sales strategies, quotas, territories, HC planning, pipeline generation) and Product-Led-Growth (e.g. funnel dynamics)
  • Strong analytical skills - ability to analyze data, derive key insights and diagnose business issues
  • Ability to think strategically, but also have exceptional attention to detail to drive program management and execution of strategy
  • Ability to think big picture with a cross-portfolio perspective while connecting the dots in a multi-product environment
  • Strong executive presence - excellent verbal & written communications skills
  • A sense of ownership and a desire to run independently
  • Strong proficiency with Excel and business modeling
Job Responsibility
Job Responsibility
  • Drive strategic and data-driven decision-making and help inform business decisions through analysis, research and insights
  • Drive special strategic projects focused on high priority business problems, identify actionable insights, deliver strategic recommendations and analyses, to influence and drive consensus across functional leaders
  • Monitor and deeply understand business performance in a multi-product environment and diagnose the root cause of problems when they occur
  • Lead and manage key operational processes to crystallize long range planning and company strategy into short and medium term plans and measure the plan outcomes
  • Own and drive weekly, monthly and quarterly business reviews against the full P&L which clearly inform executive team of progress against operational plan and health of key drivers of the business
  • Collaborate closely with product, sales, marketing, data science and finance teams
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Chief of Staff - R&D

We’re looking for a Chief of Staff to the CTO—a strategic operator, trusted thou...
Location
Location
United States
Salary
Salary:
143000.00 - 224000.00 USD / Year
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience across fintech, SaaS, product strategy, technical program management, or executive advisory roles
  • Comfortable navigating both technical concepts (e.g., system architecture, platform design) and business priorities (e.g., product roadmap, client value, org design)
  • A crisp communicator who can write and speak with clarity, precision, and impact
  • Experienced in working with senior executives—able to balance discretion, influence, and independence
  • Adept at bringing structure to complexity, driving progress without authority, and operating at multiple levels of detail
  • Familiar with the landscape of wealth, asset, or investment management, or excited to ramp quickly in the fintech domain
  • Must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship
Job Responsibility
Job Responsibility
  • Act as a Strategic Partner to the CTO
  • Drive Forward Critical Initiatives
  • Connect Technical Strategy to Execution
  • Craft Executive-Ready Communication
  • Structure Ambiguity into Action
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • reasonable accommodation for individuals with disabilities
  • Fulltime
Read More
Arrow Right

Investment Banking Business Analyst

The IT Business Lead Analyst is an intermediate-level position responsible for l...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in product companies as product owner/manager
  • experience delivering strategic change programs spanning multiple years in a fast-paced, financial product company
  • adept in agile practices and strong ability to develop, manage and continuously prioritise backlog
  • product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus
  • energetic, flexible, collaborative, and proactive
  • strong, influential communicator who is articulate and concise
  • demonstrated success interacting with senior management across various roles
  • strong risk management and control mindset
  • ability to build trust with professionals throughout the business
  • proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
Job Responsibility
Job Responsibility
  • collaborate with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements
  • align with the vision for the team’s product and maintaining the cohesive vision throughout the SDLC process
  • create a product roadmap based on this vision
  • managing the product backlog and prioritizing tasks based on challenging and competing requirements
  • active participation in stages of the technology product creation during development and implementation phases
  • monitor and evaluate product progress at each stage of the process
  • identify and communicate risks and impacts and propose risk mitigation options
  • consider business implications of the application of technology to the current business environment
  • consult with business clients to determine system functional specifications
  • partner with multiple management teams and other units to meet organizational objectives
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.