Senior Strategic Operations Program Manager

Mercury

Location:
United States; Canada, San Francisco ▼
New York
Portland

Category:
Finance

Contract Type:
Not provided

Salary:

144800.00 - 201100.00 USD / Year

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Job Description:

Mercury is building a complete financial stack for startups. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. To help Mercury continue to ship new products and deliver the best experiences for our customers, we are expanding our Strategic Operations team, which leads mission-critical, cross-functional efforts that adapt to meet our highest business demands. As a team, we are committed to creating the processes and conditions for high performance, while reducing coordination costs. As the Sr. Strategic Program Manager - Treasury, you’ll partner with Mercury’s Product, Compliance, and Financial Partnerships orgs to program manage key initiatives for Mercury’s investment products. You’ll lead large, cross-functional programs that drive company priorities and create value for internal teams, external partners, and users of Mercury’s products and services. This role will report to our Director of Strategic Operations, while partnering closely within the functional teams it supports, in addition to other teams such as Marketing, Customer Support, and Relationship Management.

Job Responsibility:

Own coordination and communication through large, strategic initiatives across our investment products, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
Work directly with senior leaders and with cross-functional partners to manage the complexity of new investment initiatives, and ensure that all relevant internal, external, and business needs are accounted for
Ensure investment initiatives are tracking towards complete compliance with external partners and federal and state regulators
Drive swift and thorough responses to incidents, keeping customers and internal teams’ needs top-of-mind
Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
Be an integral part of annual planning, helping to ensure that Treasury priorities are aligned to company goals
In some cases, partner with Mercury’s data teams to drive analysis and research that will help inform strategy to support high-quality long-term decisions

Requirements:

Have demonstrated experience leading strategic projects or programs, such as in consulting, Product Management, Program Management, Strategic Operations, Chief of Staff, or other applicable roles
Experience and a deep understanding of broker-dealers, registered investment advisers,or other investment products, especially those offered by Fintechs
Familiarity with securities regulators, including FINRA and the SEC
Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
Ability to work independently to identify issues, and proactively propose, build and implement solutions to address them from the ground-up
Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion, Linear), and comfortability with manipulating, tracking, and interpreting data
Have brought structure and simplicity to a variety of complex and ambiguous business problems
Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
Excellent oral and written communication skills, and time management skills
Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment

What we offer:

base salary
equity (stock options)
benefits

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Strategic Operations Program Manager - Investment Products