This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Twilio is looking for a Senior Strategic Account Executive to join our strategic sales team. In this role, you will be responsible for developing and closing new business opportunities, building strategic relationships, and helping innovative companies unlock the full potential of Twilio’s communication platform. You will work closely with internal teams (Solutions Engineering, Product, Marketing, etc) to understand client needs and deliver customized solutions that drive real business value. This is a high-impact role for a driven, strategic, and highly collaborative salesperson.
Job Responsibility
Drive new, upselling business revenue by identifying, qualifying, and closing high-impact opportunities with enterprise customers
Own the entire sales cycle — from prospecting to negotiation and closing — with a focus on strategic and consultative selling
Understand customer needs and business drivers to position Twilio’s platform and APIs as transformative solutions
Build and maintain strong, long-term relationships with key stakeholders, including C-level executives, technical leaders, and business decision-makers
Collaborate with Solutions Engineers, Product, Marketing, and technical teams to design and deliver value-added solutions
Develop account plans, territory strategies, and accurate sales forecasts to achieve and exceed revenue targets
Navigate complex sales cycles involving multiple stakeholders and buying centers
Continuously learn and stay informed about Twilio’s evolving product suite and industry trends to better serve clients
Represent Twilio at industry events, conferences, and meetings to build pipeline and elevate brand awareness
Champion the voice of the customer internally to help shape future product enhancements and go-to-market strategies
Requirements
15+ years of experience in B2B sales, preferably in the SaaS, cloud communications, or enterprise software industries
Proven track record of consistently exceeding sales quotas and driving multi-million dollar deals
Experience selling complex solutions to technical and business stakeholders at the enterprise level
Strong consultative selling skills and ability to develop tailored value propositions for strategic accounts
Excellent communication, negotiation, and presentation skills, both written and verbal
Comfortable navigating complex organizations and influencing cross-functional teams (e.g., product, marketing, engineering)
Deep understanding of the sales cycle, including prospecting, qualifying, forecasting, and closing
Ability to thrive in a fast-paced, ambiguous, and high-growth environment
Experience using Salesforce or similar CRM tools to manage pipelines and forecast revenue
Strong business acumen and ability to understand customer pain points and industry trends
Bachelor’s degree required
MBA or technical background is a plus
Fluency in English
Nice to have
CPaaS experience
Financial Services industry
CX experience
B2B/SaaS Sales: Demonstrated success in selling cloud-based solutions, SaaS, or similar technologies
Proven Results: Track record of consistently meeting or exceeding sales targets