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Senior Stories Officer

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British Heart Foundation

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Location:
United Kingdom , London

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Category:
Media

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Contract Type:
Not provided

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Salary:

37000.00 - 39500.00 GBP / Year
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Job Description:

Stories change lives and at the British Heart Foundation, they help save them. Every day, people affected by heart and circulatory diseases trust us with their experiences. Their stories inspire supporters, shape campaigns, influence policy and bring our research to life. We’re looking for a skilled storyteller with empathy, curiosity and editorial confidence to help us honour those voices and share them responsibly. This is a chance to use your craft to make a genuine difference, helping connect millions of people to the cause and keeping families together for longer.

Job Responsibility:

  • Play a key role in gathering, shaping and safeguarding the reallife stories that sit at the heart of BHF’s mission
  • Lead on complex briefs, support colleagues across the organisation and ensure every story is handled with care, accuracy and respect
  • Managing a busy caseload, ensuring timely delivery of high-quality story products, whilst tailoring them for a range of platforms
  • Maintaining the Heart Stories Management system, triaging story requests, support the Heart Story Operations Manager and collaborate across a wide range of BHF teams and stakeholders

Requirements:

  • Experience as a journalist or in a communications role either in house or agency, with journalistic ability to ask the right questions and uncover the ‘real’ story
  • Strong understanding of what makes a compelling human-interest story and how to shape it for different audiences and platforms
  • Proven interviewing skills, with the ability to speak sensitively with people sharing difficult or personal experiences
  • Experience of identifying, writing and editing compelling stories
  • Excellent interpersonal and relationship-building skills, with confidence working with colleagues and case studies at all levels
  • Highly organised, able to manage multiple priorities in a fast-paced service environment
  • Experience of copywriting for varied audiences whilst demonstrating sound judgement on tone, messaging, confidentiality, safeguarding and clinical accuracy
  • Emotional resilience and empathy when working with sensitive or challenging narratives
  • Understanding of safeguarding, informed consent, confidentiality and GDPR

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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