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Senior Store Sales Associate

Malaysia, Bayon Lepas · Job Posted May 05, 2026
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Job Description

As a Senior Retail Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.

Job Responsibility

  • Deliver outstanding service to our consumers using our C.H.A.R.M. service model
  • Proactively contributes to creating an enjoyable team environment
  • Learn and assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
  • Support team members in daily retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness
  • Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
  • Adhere to Crocs, Inc. Asset Protection policies and procedures

Requirements

  • Must be 16 years or older
  • Possess at least O Level or above
  • Minimum 3 years of working experience, preferably in retail
  • Fluent in English
  • Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
  • Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
  • Desire to succeed in a high growth, fast-paced retail environment

Nice to have

Proficiency of other language(s)

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