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Senior Store Assistant

United Kingdom, Glasgow Employment contract 13.07 GBP / Hour · Job Posted May 28, 2026
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Job Description

Senior Store Assistant (keyholder) in Glasgow Shawlands. 20 hours per week. This is a position with accountability for opening or closing the store so although this can be trained, we hope you have a passion for what we do and enjoy having great customer conversations. We are looking for candidates who live locally with good flexibility over 7 days and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in. This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.

Job Responsibility

  • Be the friendly face of Toolstation, helping customers find what they need
  • Be hands-on with deliveries, warehouse tasks, and stocking shelves
  • Handle deliveries, unpack stock, keep the store clean, and prepare orders
  • Provide outstanding service
  • Ask the right questions to show genuine interest in customers' projects
  • Be Proactive: sell the benefits of Toolstation Club and Trade Accounts
  • Keyholder responsibility: open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed

Requirements

  • A friendly personality
  • Reliability
  • Accountability
  • Your best self
  • Some experience of either being a key holder or supervising team members
  • Live locally with good flexibility over 7 days and can easily commute to our store
  • Able to manage early starts and late finishes

Nice to have

  • Passion for what we do
  • Enjoy having great customer conversations

What we offer

  • 22 days holiday + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme and cycle to work program
  • Save and buy as you earn options
  • 20% discount across all Travis Perkins companies
  • Health and wellbeing support with Aviva Digicare +
  • Financial education, support, and recognition awards
  • Discounts at over 1,000 retailers

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