This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is a position with accountability for supporting colleagues to deliver a great customer experience. At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
Job Responsibility:
Support colleagues to deliver a great customer experience
Be the friendly face of Toolstation, helping customers find what they need
Handle deliveries, warehouse tasks, and stocking shelves
Keep the store clean and prepare orders
Provide outstanding service and stay efficient during busy times
Show genuine interest in customers' projects to help them find everything they need
Sell the benefits of Toolstation Club and Trade Accounts
Open and close the store
Assign daily tasks to the team
Provide short term supervisory cover when needed
Requirements:
Experience of either being a key holder or supervising team members
Ability to manage early starts and late finishes
Friendly personality
Reliability
Flexibility
Commitment
Accountability
Energy
Enthusiasm
Nice to have:
Retail experience
What we offer:
22 days holiday + Bank Holidays
Company pension scheme
Life assurance
Bonus scheme
Cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
Training and development
Access to Toolstation Academy and Apprenticeship programmes