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Senior Store Assistant - Keyholder

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Toolstation

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Location:
United Kingdom , Burnley

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Category:

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Contract Type:
Not provided

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Salary:

12.57 GBP / Hour

Job Description:

Senior Store Assistant (keyholder) in Burnley. This is more than just a store job. At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

Job Responsibility:

  • Be the friendly face of Toolstation, helping customers find what they need
  • Be hands-on with deliveries, warehouse tasks, and stocking shelves
  • Handle deliveries, unpack stock, keep the store clean, and prepare orders
  • Provide outstanding service, chat with customers, stay efficient during busy times
  • Ask the right questions, show genuine interest in customers' projects
  • Sell the benefits of Toolstation Club and Trade Accounts, signing customers up
  • Keyholder responsibility: open and close the store, assign daily tasks to the team, provide short term supervisory cover when needed
  • Support colleagues to deliver a great customer experience

Requirements:

  • Live locally and can easily commute to our store
  • Must be able to manage early starts and late finishes (stores open 7 AM to 8 PM)
  • Some experience of either being a key holder or supervising team members
  • Hard work and a positive attitude
  • Friendly personality
  • Reliability, flexibility, commitment
  • Accountability, happy to step up when needed
  • Energy, enthusiasm

Nice to have:

Retail experience

What we offer:
  • 22 days holiday + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme and cycle to work program
  • Save and buy as you earn options
  • 20% discount across all Travis Perkins companies
  • Health and wellbeing support at your fingertips with Aviva Digicare +
  • Financial education, support, and recognition awards
  • Discounts at over 1,000 retailers
  • Training and development, including access to Toolstation Academy and Apprenticeship programmes
  • Chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group

Additional Information:

Job Posted:
January 25, 2026

Expiration:
February 06, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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