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Senior Store Assistant (keyholder) in Letchworth. This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. This is a position with accountability for supporting colleagues to deliver a great customer experience.
Job Responsibility:
Help customers find what they need
Handle deliveries, warehouse tasks, and stocking shelves
Keep the store clean and prepare orders
Provide outstanding customer service
Show genuine interest in customers' projects
Sell the benefits of Toolstation Club and Trade Accounts
Open and close the store
Assign daily tasks to the team
Provide short term supervisory cover when needed
Maintain high store standards
Requirements:
Live locally and can easily commute to our store
Must be able to manage early starts and late finishes (stores open 7 AM to 8 PM)
Some experience of either being a key holder or supervising team members
Hard work and a positive attitude
Friendly personality
Reliability, flexibility, commitment
Accountability, happy to step up when needed
Energy, enthusiasm
Nice to have:
Retail experience
What we offer:
22 days holiday + Bank Holidays
Company pension scheme
Life assurance
Bonus scheme
Cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
Training and development
Access to Toolstation Academy and Apprenticeship programmes