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Senior Store Assistant (keyholder)

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Toolstation

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Location:
United Kingdom , Romford

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Category:

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Contract Type:
Employment contract

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Salary:

13.46 GBP / Hour

Job Description:

This is more than just a store job! You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in. This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.

Job Responsibility:

  • Help customers find what they need
  • Handle deliveries, unpack stock, keep the store clean, and prepare orders
  • Provide outstanding service
  • Ask the right questions to help customers
  • Sell the benefits of Toolstation Club and Trade Accounts
  • Open and close the store
  • Assign daily tasks to the team
  • Provide short term supervisory cover

Requirements:

  • Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders
  • Hard work and a positive attitude are more important than experience
  • Provide outstanding service
  • Ask the right questions
  • Show genuine interest in customers' projects
  • Be Proactive: sell the benefits of Toolstation Club and Trade Accounts
  • Keyholder responsibility: open and close the store, assign daily tasks to the team and provide short term supervisory cover
  • A friendly personality
  • Reliability
  • Accountability: you’ve taken charge in a previous role
  • Bring your energy and enthusiasm
What we offer:
  • 22 days holiday plus Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme and cycle to work program
  • Save and buy as you earn options
  • 20% discount across all Travis Perkins companies
  • Financial education, support, and recognition awards
  • Health and wellbeing support with Aviva Digicare+
  • Discounts at over 1,000 retailers

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 15, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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