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This is more than just a store job! You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in. This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
Job Responsibility:
Help customers find what they need
Handle deliveries, unpack stock, keep the store clean, and prepare orders
Provide outstanding service
Ask the right questions to help customers
Sell the benefits of Toolstation Club and Trade Accounts
Open and close the store
Assign daily tasks to the team
Provide short term supervisory cover
Requirements:
Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders
Hard work and a positive attitude are more important than experience
Provide outstanding service
Ask the right questions
Show genuine interest in customers' projects
Be Proactive: sell the benefits of Toolstation Club and Trade Accounts
Keyholder responsibility: open and close the store, assign daily tasks to the team and provide short term supervisory cover
A friendly personality
Reliability
Accountability: you’ve taken charge in a previous role
Bring your energy and enthusiasm
What we offer:
22 days holiday plus Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Financial education, support, and recognition awards