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Senior Store Assistant (keyholder) in Crewe. 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in. This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.
Job Responsibility:
Be the friendly face of Toolstation, helping customers find what they need
Be hands-on with deliveries, warehouse tasks, and stocking shelves
Handle deliveries, unpack stock, keep the store clean, and prepare orders
Provide outstanding service
Ask the right questions to help customers find everything they need
Sell the benefits of Toolstation Club and Trade Accounts
Open and close the store, assign daily tasks to the team, provide short term supervisory cover when needed
Requirements:
Some experience of either being a key holder or supervising team members
Live locally and can easily commute to our store
Must be able to manage early starts and late finishes (7 AM to 8 PM)
A friendly personality
Reliability
Accountability
Your best self
What we offer:
22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support with Aviva Digicare +
Financial education, support, and recognition awards