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Toolstation Logo Toolstation · Customer Service

Senior Store Assistant - Keyholder

United Kingdom, Leicester Employment contract 13.07 GBP / Hour · Job Posted June 16, 2026
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Job Description

We are looking for candidates who live locally and can easily commute to our store. At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. This is a position with accountability for supporting colleagues to deliver a great customer experience.

Job Responsibility

  • Be the friendly face of Toolstation, helping customers find what they need
  • handle deliveries, unpack stock, keep store clean, and prepare orders
  • provide outstanding customer service
  • sell benefits of Toolstation Club and Trade Accounts
  • keyholder responsibility: open and close store, assign daily tasks to team, provide short term supervisory cover

Requirements

  • Live locally and can easily commute to our store
  • manage early starts and late finishes from 7 AM to 8 PM
  • friendly personality
  • reliability
  • accountability (key holder or supervising team members experience)
  • be proactive
  • some experience of either being a key holder or supervising team members

What we offer

  • 22 days holiday + Bank Holidays
  • company pension scheme and life assurance
  • bonus scheme and cycle to work program
  • save and buy as you earn options
  • 20% discount across all Travis Perkins companies
  • health and wellbeing support with Aviva Digicare+
  • financial education, support, and recognition awards
  • discounts at over 1,000 retailers
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