Senior Staff Technical Program Manager - IT

• Provide leadership for project teams to launch and to continue support of Information Technology solutions
• Drive and measure process improvements that enhance operational effectiveness
• Manage multiple competing cross-functional IT projects/programs simultaneously
• Take ownership of the overall IT program planning process, program schedule, and initiate process improvements
• Develop and manage detailed work plans, schedules, project estimates, budgets, resource plans, risk identification and mitigation plans as well as monthly reports and overall KPIs
• Gather and analyze requirements, set priorities, define project schedules, manage project resources (both internal and external) and facilitate sprint planning
• Interact with electrical, mechanical and software engineers, line of business leaders and IT stakeholders
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and impediments
• Work with engineers and business stakeholders across the organization to develop detailed and creative solutions to complex problems
• Ensure consistency and adherence to quality standards in deployed solutions and track exceptions for follow up
• Clarify and drive project commitments as well as establish and maintain clear chains of accountability
• Serve as coach and facilitator for IT teams practicing Agile frameworks (Scrum, Scrumban etc)

• Minimum 8 years of IT experience, with a focus on Business Process Management and Project/Program Management in a corporate IT environment
• Has successfully led the delivery of multiple complex IT solutions into production
• Experience with the development of operational metrics
• Experience with Agile methodologies, such as Scrum and Kanban
• Experience with project management productivity software such as Jira, Confluence, Smartsheet, and Lucid
• Excellent interpersonal, written and verbal communication skills
• Bachelor’s degree in a technical or business-related field, or equivalent practical experience
• Eligible to work in the United States

• Six Sigma or PMI/PMP Certification is a plus
• a sense of humor is a must

medical, dental, vision, 401(k), paid time off, and an annual bonus structure