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Senior Staff Program Manager

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Fivetran

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Location:
United States , Oakland

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

192386.00 - 240482.50 USD / Year
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Job Description:

Fivetran is looking for a Senior Staff Program Manager for our Central Engineering Operations team. The mission is to maintain and accelerate the highest level of execution excellence of Fivetran engineering and R&D, focusing on increasing engineering and R&D efficiency and effectiveness in delivering our strategic objectives by streamlining engineering processes and leading major initiatives such as process and efficiency improvement projects and programs.

Job Responsibility:

  • Ensure the operations and strategy execution work seamlessly and effectively as well as streamline engineering processes so they are simple, value-oriented and scalable
  • Oversee the operations of several software engineering global groups with a particular focus on increasing the efficiency, stability and effectiveness in the delivery of their strategic objectives
  • Act as a strategic partner for the global group leaders in regards to long-term vision, planning (quarterly and annual), and execution as well in establishing and tracking engineering OKRs and KPIs
  • Lead and manage enterprise-wide process enhancements aiming to set up or improve engineering and cross-departmental processes and be responsible for the transition into operational state
  • Provide technical leadership and guidance to the team of operations managers to manage engineering initiatives, solve problems, optimize and automate routine operations to increase value added time of the team and of engineering
  • Work closely with senior engineers and leadership teams to ensure strict adherence to operational processes
  • Provide leadership, strategic direction and also directly contribute to the improvement and support of our internal knowledge management process and information structure
  • Manage company-wide initiatives
  • Drive operational excellence across R&D: spearhead and champion global operational strategies, focusing on optimizing engineering processes to be more efficient, scalable, and aligned with the company’s long-term vision

Requirements:

  • 8+ years of experience in technical/operations management in the technology/software development industry
  • Technical expertise to automate operational workflows, define automation requirements, and perform data analysis using query languages and AI
  • Ability to work directly with senior leadership on strategic programs, including leading company-wide or R&D initiatives from start to finish
  • Proven experience in optimizing operations on a global scale, creating actionable plans, and managing execution to enhance operational effectiveness, efficiency, and scalability across multiple engineering teams and departments
  • Ability to facilitate discussions with engineering subject matter experts around areas like System Design, Data Architecture, Infrastructure Management (including cost management), Quality etc. in the context of engineering operations
  • Comfortable at navigating ambiguity, working independently, and problem-solving within fast-paced and constantly changing environments
  • Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels
  • A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills

Nice to have:

  • Experience driving projects end-to-end, and shipping complex, large-scale software projects with global teams utilizing different SDLCs
  • Familiarity with project management tools such as Jira and analytics platforms like Looker or Sigma
  • Experience working at cloud platforms and SaaS companies in the past
  • Familiarity with the following technologies: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack
What we offer:
  • 100% employer-paid medical insurance
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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