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Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Corporate IT drives our IT support, IT engineering and business engineering functions at Airwallex. IT Engineering is the core team that drives our technology experiences from communications and video conferencing to managing our computers, applications, identity and access management. Network Operations builds our corporate network, supports our international access for our Airwallex staff all over the globe, and ensures a reliable and stable experience for our remote and in-office needs.
Job Responsibility:
Build the foundations of our new corporate network, and help design the team structure and size for the future
Design and build corporate network infrastructure for new Airwallex offices as we expand globally, and upgrade our existing portfolio
Design, implement, and maintain highly available and secure corporate network infrastructure (LAN, WAN, Wireless, VPN) across multiple global offices and regions
Configure on-prem gateway/router/networking hardware globally, including mixed vendors in some locations
Manage global connectivity over international leased lines and domestic internet connections
Lead the configuration and troubleshooting of complex network devices, including routers, switches, firewalls, load balancers, and wireless access points
Own CorpNet, and act as a first-responder or escalation point for complex network issues, running an incident through to completion and after-action reports
Collaborate with cross-functional teams (e.g., CorpSec, ProdSec, Engineering, Product, IT Engineering, Workplace, etc.) to integrate network solutions and support business initiatives
Work with IT Engineering, IT Support on troubleshooting network issues on endpoints, including basic IT operations support, building a core networking understanding among the team
Develop and maintain comprehensive network documentation, including diagrams, configurations, and operational procedures
Evaluate and recommend new networking technologies and solutions to stay ahead of our business growth
Mentor, develop and coach other network engineers and staff, sharing knowledge and fostering skill development within the team – manage underperformers and attract talent
Participate in a global on-call rotation, providing primary response for corp networking issues in a follow-the-sun model
Flexible scheduling (as needed) to support the business and team initiatives -- i.e. participate in network upgrades after-hours or weekend implementation work to minimise business disruption
Requirements:
Senior-level experience with designing, implementing and maintaining Juniper and Palo Alto Networks vendor solutions
Demonstrated experience in a multi/mixed networking vendor environment (Juniper, Palo Alto, Cisco, Aruba, etc.) in a global company
Experience with networking solutions for mainland China and international connectivity
Strong fundamental understanding of wifi technology and endpoint engineering – hardware knowledge a plus (Juniper Mist, Cisco Meraki, Aruba, etc.)
Expert understanding of command-line configuration of networking hardware and vendors (JunOS, IOS, etc.)
Strong, demonstrated written and verbal English communication skills
Nice to have:
Strong knowledge of Palo Alto Networks GlobalProtect, Prisma/Prisma Cloud and core networking fundamentals
Managed or lead a team of network engineers – ideally at a startup, from early days to a large corporate footprint, you’ve seen the growth happen and know the problems that come with it
Bachelor’s degree in Information Technology, Computer Science, or a related field, 5+ years of relevant experience in a similar role
Understanding of common identity standards, including SAML, OAuth, SSO, etc.
Experience using and understanding of cloud infrastructure (AWS, GCP, etc.)
Understanding of RBAC, ABAC, PBAC, ACLs and common access management principles in security and corporate IT environments
Experience working in all SaaS-based systems and applications
Strong understanding of MDM systems (macOS, windows
kandji, JAMF, intune, etc.)
Ability to move fast and urgently, making correct decisions and assumptions – sometimes without all the information