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Aiven Deutschland GmbH Logo Aiven Deutschland GmbH · IT - Software Development

Senior SRE Manager

New Zealand, Auckland · Job Posted April 24, 2026
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Job Description

We are in search of a Senior Site Reliability Engineering Manager to build and lead an ANZ-based team of talented Site Reliability Engineers. The team will provide reliable services for Aiven customers by proactively looking after the health of the Aiven platform during business hours of the 24/7/365 Aiven global operation. The team will also handle incidents and coordination to fix those in cooperation with other units. The team's work is heavily oriented toward software development and automation.

Job Responsibility

  • Coordinate and develop global operations work together with our EMEA and NA based SRE Managers and their respective teams
  • Lead a team of ANZ-based SREs
  • Enable the team to drive important software and process initiatives for the Aiven platform plan on-call shift rotations, ensuring adequate team availability in Aiven's global follow-the-sun operation
  • Run a tight, efficient operation where decision-making is based on metrics and data and work is prioritized accordingly

Requirements

  • Experience managing or leading software development or operations team and defining, setting measurable success criteria for engineering roles with a focus on hiring, training and leading a team of engineers
  • Prior experience working as an engineer at a software company, enabling you to contribute to technical discussions at a senior level
  • Previous knowledge working with other internal teams to successfully resolve complex cases with excellent communication skills

Nice to have

  • Development application or some technical hands-on capacity with two or more technologies in Aiven's portfolio for multiple years
  • Troubleshooting, root-causing, and triaging support and/or operational cases
  • Incident management and facilitating retrospectives and postmortems

What we offer

  • Participate in Aiven's equity plan
  • Balance work and life with our hybrid work policy
  • Choose the equipment you need to set yourself up for success
  • Use your Professional Development Plan budget for learning opportunities
  • Receive holistic wellbeing support through our global Employee Assistance Program
  • Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
  • Enjoy country-specific benefits for our global cast
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