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Our client is looking for a Senior Specialized IT Consultant for a 18 month contract in Toronto. This is an onsite role.
Job Responsibility:
CAD 9.4 enhancements development & testing
Create a detailed Install book for the CAD 9.4 enhancements deployment
Work with CAD agencies and CAD project team to deploy the OCA application
Test Oracle 12c to 19c upgrade and provide technical support for the Oracle 19c rollout
Requirements:
10+ years of experience in providing tier 2 and 3 support for CAD application (Dev/UAT/Training environments) and CAD Business Intelligence application
Extensive experience working with the Hexagon, JTS and OPTIC agencies’ IT and business resources to support the I/CAD application and the OnCall Analytics application
Knowledge of police dispatch process
Knowledge of 911 integration with CAD
10+ years working experience with the Hexagon’s I/CAD application
Extensive knowledge of the OPTIC CAD business requirements, configuration and setup
Experience troubleshooting network issues
Excellent analytical, problem-solving and decision-making skills
Excellent verbal and written communication skills
Highly developed interpersonal and negotiation skills
A team player with track record for meeting deadlines