Senior Specialist: Transmission High Level Support (DWDM)

• Provide high level support to all regions within SLA incl. standby duties
• Conduct special investigations and network recovery on high impact network failures
• Compile pro-active maintenance reports through network performance analysis
• Analyse and produce root cause analysis report in conjunction with suppliers
• Develop project plans to support network improvement opportunities with respect to transmission network
• Track performance and meet with suppliers monthly to improve on delivery, support and MTTR
• Provide support and ensure quality standards on acceptance (ATP)
• Maintain transmission engineering master plans
• Perform knowledge sharing when required

• B-Tech degree Electrical or Electronic Engineering or IT related degree
• Minimum 10 years working experience in a Telecommunications environment
• Minimum 5 years exposure in troubleshooting large DWDM and IP networks
• Alignment with Vodacom SPIRIT values
• The ability to lead and operate within a team structure
• Expert understanding and experience in DWDM network
• Good knowledge and experience in the Optical Fiber technologies and Synchronization
• Good understanding of routing and transport protocols (BGP, OSPF, IS-IS, MPLS etc.)
• Project Management skills and MS Office knowledge
• Troubleshooting skills
• Analytical thinker and solution oriented resilient planning and implementation

Programming training (C#, Python and JavaScript) is advantageous

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies