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The Senior Specialist: Technology Governance plays a crucial role in ensuring that technology operations, processes, and controls are reliable, compliant, and aligned with the organisation’s strategic objectives. This role acts as a bridge between technology, audit, risk, and compliance teams — driving framework adoption, providing independent assurance that technology services are well-governed, risks are managed proactively, and value is delivered consistently to the business. In addition, the Senior Specialist: Technology Governance will play a pivotal role in aligning technology investments, vendor relationships, and portfolio performance with strategic objectives.
Job Responsibility
Conduct governance reviews of technology services, programmes, and vendors
Apply established governance frameworks (COBIT, ISO 27001, ITIL) to assess control adherence
Identify and document key technology risks, control gaps, and operational vulnerabilities, and remediation plans
Partner with Risk and Compliance teams to define mitigation and remediation plans
Work closely with technology leaders, risk owners, and external auditors to align on control effectiveness and audit readiness
Promote awareness of governance, risk, and compliance principles across the organisation
Continuously review governance frameworks and propose improvements for efficiency and transparency
Support the implementation and continuous improvement of IT policies and control frameworks
Ensure all technology domains (infrastructure, applications, data, cybersecurity, and vendor management) have effective control coverage
Track and report control performance metrics and compliance scores
Prepare governance dashboards for executive review
Translate complex assurance findings into clear, actionable insights for leadership teams
Maintain a transparent pipeline of open audit, risk, and assurance items
Support and track the delivery of key governance programmes and initiatives
Collaborate with Finance to track and maintain transparency on OPEX and CAPEX utilisation, ensuring spending aligns with business value and technology strategy
Implement and maintain portfolio dashboards dashboards for visibility across demand, spend, risk, and performance metrics
Maintain technology vendor dashboard, and ensure service reviews, tracking KPIs and performance, in place for key technology vendors
Requirements
Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field
Postgraduate qualification (advantageous but not mandatory)
COBIT (Foundation / Design & Implementation)
ITIL (Foundation or higher)
ISO (27001/ 20000-1) certification
Analytical & Critical Thinking: Ability to analyse complex governance, risk, and control scenarios and form sound professional judgements
Technology Governance Acumen: Strong working knowledge of technology governance frameworks, risk management, and compliance standards
Communication & Influence: Ability to engage credibly with senior stakeholders and translate technical assurance concepts into business‑relevant insights
Integrity & Independence: Demonstrates objectivity and professional judgement while maintaining effective working relationships
Continuous Improvement Mindset: Uses governance as an enabler of operational effectiveness and value delivery
Stakeholder Engagement: Collaborative, influential communicator able to operate across complex stakeholder environments
Process Discipline: Maintains accuracy and consistency across governance processes
Strong understanding of technology governance, IT risk, and assurance practices
Working knowledge of IT governance and control frameworks (e.g. COBIT, ITIL, ISO 27001)
Ability to assess control design and operating effectiveness across technology domains
Experience in governance reporting, dashboards, and executive‑level insights
Ability to interpret and analyse portfolio, financial (OPEX/CAPEX), and vendor performance data
Strong documentation, reporting, and presentation skills
Self‑driven, accountable, and delivery‑focused
7+ years’ experience in one or more of the following areas: Technology governance
IT risk management
Technology audit or assurance
Information security or control environments
Experience operating in large, complex, or regulated organisations (e.g. financial services, fintech, telecoms, payments) preferred
Demonstrated experience working with multiple stakeholders across Technology, Risk, Compliance, Audit, and Finance
Nice to have
Postgraduate qualification (advantageous but not mandatory)
Experience supporting governance forums, audits, or regulatory reviews is advantageous