Senior Specialist, Talent Acquisition – Services Sales Job at Mastercard (London)

Job Responsibility

Act as a trusted advisor to SVP- and EVP-level stakeholders across Services Sales in Europe
Lead quarterly business reviews with the EVP of Services Sales, sharing hiring performance, market insights, and talent risks
Translate business strategy into targeted hiring plans and proactive talent pipelines across Europe
Provide data-led market insights and hiring recommendations, including guidance on complex sales compensation structures
Advise on how variable pay, incentives, and quota structures affect talent availability and offer competitiveness
Own full-cycle recruitment from intake to offer, delivering a high-quality experience for candidates and hiring managers
Lead structured intake sessions to define skills, outcomes, success profiles, and role economics
Drive efficient, scalable hiring across multiple markets while balancing speed, quality, and stakeholder expectations
Partner with HR Business Partners and Total Rewards on offers, compensation positioning, and internal equity
Develop direct sourcing strategies, including targeted headhunting for niche and senior talent
Build and maintain proactive pipelines for critical and repeat roles across Services
Use multiple sourcing channels, CRM tools, and recruitment marketing to maximise reach and engagement
Build strong relationships with senior Services Sales leaders across Europe
Provide strategic guidance and challenge on role design, talent availability, and compensation
Navigate complex and sensitive stakeholder conversations (e.g. compensation constraints, candidate quality, evolving requirements), maintaining trust while driving outcomes
Drive alignment and decision-making through clear, insight-led communication
Use recruitment data and market insights to shape hiring strategy and track performance
Translate complex hiring data and market insights into clear, compelling narratives that influence senior stakeholder decisions
Communicate hiring progress, risks, and opportunities in a concise, executive-ready way
Refine hiring strategies based on data, insights, and business needs
Ensure compliance with Mastercard TA processes, systems, and documentation standards
Maintain accurate, disciplined use of ATS and CRM systems such as Workday
Identify opportunities to improve efficiency across the recruitment lifecycle
Apply strong process discipline while flexing approach to meet the needs of complex, senior-level hiring
Partner with Talent Discovery, Recruitment Marketing, and HR to strengthen talent attraction
Contribute to global recruitment marketing and employer branding initiatives
Support and lead strategic TA projects to improve recruitment effectiveness

Requirements

Proven experience delivering full-cycle recruitment in complex, matrixed global organisations
Strong experience hiring for consulting, sales, or customer-facing roles, ideally with variable compensation exposure
Demonstrated ability to advise and influence senior stakeholders, including SVP and EVP leaders
Strong understanding of how compensation models influence talent attraction and hiring outcomes
Advanced sourcing capability, including direct headhunting and talent mapping
Strong business acumen and the ability to turn commercial priorities into talent strategies
Highly data-driven, with the ability to interpret insights and drive action
Exceptional communication and storytelling skills across diverse audiences and propositions
Curiosity about Mastercard's go-to-market model and the products we deliver to customers
Experience working across European markets and managing regional complexity
Comfortable working in fast-paced, ambiguous environments with strong ownership and urgency
Proficiency with recruitment tools and systems such as LinkedIn, CRM platforms, and Workday ATS
Collaborative mindset with a strong track record of cross-functional partnership
Demonstrated ability to operate with autonomy and sound judgment in high-visibility, high-stakes hiring environments

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Senior Specialist, Talent Acquisition – Services Sales

Job Responsibility

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