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The Scrum Master plays a crucial part in ensuring the success of our Digital Operating Model; helping us to become a leading digital company. This role is responsible for planning, identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution. This role is responsible for keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks.
Job Responsibility:
Planning, identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution
Keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks
Requirements:
Bachelor’s degree in Computer Science, Information Systems, or other related field
A total of at least five to eight years relevant experience
Experience in designing and delivering complex digital capabilities
Experience in Project Management
Experience using agile methodologies in large-scale teams
Certified Scrum Master (CSM), SAFe Certified Scrum Master or similar
Certifications in traditional Project Management practices, e.g. PMP preferred
JIRA/Confluence and Microsoft Project, or equivalent experience
Natural "servant" leader, with strong ability to coach and develop others, an inherent entrepreneurial spirit, and focuses on ever-improving team dynamics and performance
Viewed by the wider organization as an effective and consistent collaborator, influencer, and negotiator, able to highlight internal and external dependencies and break down complex blockers
Excellent facilitation, organization, and problem-solving skills, helping the team manage conflicts, challenges, escalating only when team processes have failed
Comfortable with ambiguity and working in fluid, fast-changing environments under pressure
Strong grounding in project management practices
Good understanding of the business capability/user journey, wider organizational goals, and desired product business outcomes
Understanding of both the current Telecommunications and emerging business and technology trends
Continuous integration and continuous delivery methodologies and tools
What we offer:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies