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Mastercard is looking for brilliant and passionate Product Experience Designers to join its customer-facing innovation services team – Digital Labs. Mastercard Digital Labs is a rapid-prototyping, piloting, and innovation design services team, working with Mastercard’s global customer base of Fortune 500 companies, spanning all aspects of global commerce. In this role you will be a key member of a highly agile and expert team of engineers and creatives working to build conceptual prototypes and quick-to-market test & learn pilots. You will create rich, engaging experiences to bring highly conceptual ideas to life. This is an exciting opportunity to become part of a world-class innovation team, dynamically solving real-world customer problems, and delivering transformational product and service solutions focused on globally trending topics and issues.
Job Responsibility:
Create user flows, wireframes, interactive prototypes, and high-fidelity UI designs in Figma and equivalent tools
Travel to client sites across the Latin American and Caribbean regions, and occasionally internationally
Work to understand the client and their customer, the problem to be solved, and decide on the best design approach
Create sketches, flows, wireframes, visuals, and/or hi-fidelity prototypes as needed to collaboratively design with the client and the Digital Labs team
When not traveling, prepare for upcoming events by researching and prepping materials, and close completed events by making final changes to the deliverables
Support longer-term engagements such as detailed design iterations and prototyping for concept and user experience testing, as well as pilot and production builds
Requirements:
3+ years of experience in UX/UI design, preferably with mobile applications or within a mobile-first environment
A strong portfolio with compelling and intuitive interfaces showcasing mobile app designs, web designs, user flows, and UX processes
Experience in creating and/or using a variety of design artifacts, for example personas, journey maps, user flows, scenarios, storyboards, sketches, and wireframes
Proficiency in Figma, or equivalent design tools
Experience working in Agile/Scrum or with cross-functional teams
Experience working closely with developers and product owners and ability to help drive consensus amongst differing viewpoints
Ability to work quickly and independently, and to accept feedback, direction, and shifting priorities
Experience with design thinking or other innovation/user experience design and ideation methodologies and techniques
Strong communication and presentation skills
ability to articulate design decisions to stakeholders
Nice to have:
Knowledge of banking or financial products and services is a plus
Experience in both start-up and corporate environments is a plus
Experience with print design, illustration, and/or visual identity is a plus
Experience facilitating design exercises a plus
Willingness to travel is a must, and a desire to travel is a plus