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Senior Specialist, Product Experience Design

Argentina, Buenos Aires · Job Posted January 29, 2026
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Job Description

Mastercard is looking for brilliant and passionate Product Experience Designers to join its customer-facing innovation services team – Digital Labs. Mastercard Digital Labs is a rapid-prototyping, piloting, and innovation design services team, working with Mastercard’s global customer base of Fortune 500 companies, spanning all aspects of global commerce. In this role you will be a key member of a highly agile and expert team of engineers and creatives working to build conceptual prototypes and quick-to-market test & learn pilots. You will create rich, engaging experiences to bring highly conceptual ideas to life. This is an exciting opportunity to become part of a world-class innovation team, dynamically solving real-world customer problems, and delivering transformational product and service solutions focused on globally trending topics and issues.

Job Responsibility

  • Create user flows, wireframes, interactive prototypes, and high-fidelity UI designs in Figma and equivalent tools
  • Travel to client sites across the Latin American and Caribbean regions, and occasionally internationally
  • Work to understand the client and their customer, the problem to be solved, and decide on the best design approach
  • Create sketches, flows, wireframes, visuals, and/or hi-fidelity prototypes as needed to collaboratively design with the client and the Digital Labs team
  • When not traveling, prepare for upcoming events by researching and prepping materials, and close completed events by making final changes to the deliverables
  • Support longer-term engagements such as detailed design iterations and prototyping for concept and user experience testing, as well as pilot and production builds

Requirements

  • 3+ years of experience in UX/UI design, preferably with mobile applications or within a mobile-first environment
  • A strong portfolio with compelling and intuitive interfaces showcasing mobile app designs, web designs, user flows, and UX processes
  • Experience in creating and/or using a variety of design artifacts, for example personas, journey maps, user flows, scenarios, storyboards, sketches, and wireframes
  • Proficiency in Figma, or equivalent design tools
  • Experience working in Agile/Scrum or with cross-functional teams
  • Experience working closely with developers and product owners and ability to help drive consensus amongst differing viewpoints
  • Ability to work quickly and independently, and to accept feedback, direction, and shifting priorities
  • Experience with design thinking or other innovation/user experience design and ideation methodologies and techniques
  • Strong communication and presentation skills
  • ability to articulate design decisions to stakeholders

Nice to have

  • Knowledge of banking or financial products and services is a plus
  • Experience in both start-up and corporate environments is a plus
  • Experience with print design, illustration, and/or visual identity is a plus
  • Experience facilitating design exercises a plus
  • Willingness to travel is a must, and a desire to travel is a plus

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