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As part of the Product Experience Design team, you will be working alongside Product Managers, Product Owners, UX researchers and wider stakeholders to create best-in-class experiences for our enterprise software products.
Job Responsibility:
Select and conduct appropriate user-centered design techniques throughout an iterative design process
Participate in design research activities
Implement design decisions on initiatives, heavily influenced by research findings
Leverage design best practices and patterns when feasible
proposing and codifying new patterns when appropriate
Produce, test, and iterate on experience artifacts, including user flows, interaction models, prototypes, wireframes, low/high fidelity sketches, and design specifications
Study and adopt the design system to deliver digital product fully aligned with Mastercard’s design standards
You are confident enough to present your work to the team, product managers, and other senior stakeholders
Requirements:
Experience specializing in digital product design
Experience in UX design from concept to launch
Experience with design thinking / human-centered design
Demonstrated experience with Ai automation in UX and office tools (Figma make, Figma buzz, Copilot, etc)
Some talent and ability with graphic design, ability to create clear, attractive presentations
Proven ability to translate vision and user feedback into actionable design
Ability to follow a design system, a clean design aesthetic and the ability to simplify the complex
Have a working understanding of web standards and best practice application including accessibility
Experience of working with Designers, Product Managers, Developers, Subject Matter Experts, and Business Analysts
Ability to approach complex problems in innovative ways
An appetite to learn and educate
Excellent communication skills
Can work independently and manage your own time
Bachelor degree or equivalent combination of experience and formal education
Specialized training/experience in User Experience Design, User Interface Design, Human factors, Usability, or Information Design strongly preferred
Nice to have:
Product design experience in the payment, banking, or FinTech domains
Experience in (and appreciation for) rapid prototyping and Lean UX
Passion for working in a global, highly diverse, multicultural working environment
What we offer:
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities