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The Order Fulfilment team’s mission is to ensure the transparency and reliability of the order book, to optimize stock availability, to ensure effective allocation within agreed timelines and parameters, and to manage planning from a logistics perspective so that the order book is delivered in full and on-time.
Job Responsibility:
Maintain and execute the order book according to the customer’s expectations, ensuring the timely delivery of campaigns and launches
Oversee stock availability and order fulfillment for daily business operations, including allocation, phasing and redating
Monitor order book accuracy and cleansing as required, coordinating closely with the sales operations team
Track and prioritize seasonal orders in cooperation with PSI and Inbound team
Responsible for COTA/OTIF reporting, understanding variance causes and identifying improvement actions
Produce order book-related reports to ensure transparency for on-time delivery projections
Establish and track Hard Launch processes, identifying critical supply chain constraints and actions to address them
Manage RFC updates, gap analysis, and action planning to meet targets
Maintain and update outbound lead times and calendar quarterly to ensure accurate delivery plans and calculations
Allocate stock to orders using SAP and other control systems, through overnight batch runs and ad hoc requests
Collaborate with channels to manage DN creation and execution, ensuring goods delivery adheres to service level agreements
Manage DC inbound capacity with the Inbound team, aligning priorities across functions
Oversee inventory activities such as virtual stock transfers and physical inventory movements in SAP
Manage stock category movement to optimize inventory for sales
Participation in SAP workshops/upgrades and go-lives in regression testing within the Order Fulfilment area when required
Requirements:
University degree or equivalent education required
Minimum of 5 years of work experience, preferably in Supply Chain Management