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The Senior Specialist, Marketing Operations is the operational engine behind these campaigns — the person who ensures everything runs smoothly, accurately, and on time. This role supports the full spectrum of campaign operations: budgeting, documentation, financial procedures, vendor workflows, and cross-team coordination. This role is deeply involved in campaigns, titles, and launch moments, collaborating closely with creative, social, PR, media, regional teams, and external agencies. The role will gain visibility into how campaigns are developed and play a key part in ensuring they are executed flawlessly. The ideal candidate is highly organized, extremely detail-oriented, financially disciplined, and comfortable working independently with guidance while also proactively recommending process improvements. This role suits someone who enjoys structure, precision, and problem-solving — and who thrives in a fast-paced entertainment and marketing environment.
Job Responsibility:
Support marketing campaign leads (Studio Entertainment & Disney+) by coordinating operational needs tied to title launches, premieres, partnerships, and content activities
Collaborate closely with Brand & Content, PR, Influencer, Media, Social, Partnerships, and regional teams on processes and workflow requirements
Ensure campaign operational readiness by proactively flagging risks, gaps, or required inputs
Assist in planning and managing campaign-related financial flows, vendor paperwork, and documentation
Be a reliable partner who helps create structure, order, and clarity within a fast-moving campaign environment
Work independently with guidance, confidently managing day-to-day responsibilities without constant supervision
Proactively suggest improvements to workflows, trackers, processes, and documentation to improve accuracy and efficiency
Identify operational bottlenecks and propose solutions before problems arise
Help strengthen team operations by implementing better organization systems, trackers, filing structures, and submissions workflow management
Deliver ongoing marketing operations reports, including contract status logs, finance tracking, vendor status, and workflow performance
Provide budget/spend reporting by campaign, vendor, title, and quarter
Consolidate data from spreadsheets, internal systems, and vendor inputs into actionable summaries
Prepare operational dashboards, documentation trackers, financial updates, and audit-ready files
Manage end-to-end workflows for new, existing, and renewal contracts
Liaise with vendors and procurement teams to ensure complete and correct documentation
Coordinate internal routing for drafting, reviewing, and approval
Oversee the contract e-signatory process
Maintain secure, organized filing systems and master files
Manage the full billing lifecycle for both Studio Entertainment and Disney+ businesses
Track, record, and reconcile all marketing spends and budgets
Maintain, update, and quality-check the official marketing budget tracker
Coordinate with Finance teams on invoices, vendor onboarding, approvals, POs, and audits
Track and manage vendor rebates and financial adjustments
Manage submission of legal and finance documents
Monitor approval progress and follow up on delays
Maintain comprehensive trackers for all submissions and approvals
Ensure all processes meet internal compliance and audit requirements
Manage vendor onboarding, compliance documentation, and system setup
Liaise with agencies and external partners
Ensure vendors follow correct billing and documentation processes
Serve as a point of contact for internal teams and external partners
Ensure smooth information flow across departments
Support Integrated Marketing leads with operational updates and follow-ups
Requirements:
Minimum 3 years of relevant professional experience in marketing operations, project management, production management, campaign coordination, finance operations, or administration
Strong foundational knowledge of budgeting, cost tracking, invoice flows, and accounting documentation
Experience with approval workflows or large organizational systems is an advantage
Education: Bachelor’s or postgraduate degree in Accounting, Finance, Business Administration, Marketing Operations, or related fields
Proficiencies in spreadsheet with confidence working on structured data, trackers, and financial summaries