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The Global B2B Marketing Operations team is looking for a Senior Specialist of Marketing Operations to help scale the lead generation function at Mastercard through technology and operational excellence. The ideal candidate is an experienced technical marketer with a track record of creative thinking to develop, execute, measure and optimize lead gen. campaigns. The Global B2B Marketing Operations team is responsible for defining a best-in-class Lead Generation discipline and scaling it across business units and regions, including to the people, processes, content, technologies, and data.
Job Responsibility:
Create marketing materials to support lead gen campaigns across email, social and web: forms, landing pages, email, nurture journeys etc.
Implement A/B tests for emails and landing pages to drive engagement and conversion
Manage the lead lifecycle ensuring accurate and consistent lead capture, qualification, and routing through the lead funnel
Develop and run ABM and LinkedIn ad campaigns
Maintain content governance, metadata/taxonomy, and operational documentation
Lead end-to-end delivery of large-scale marketing initiatives
Analyze campaign performance and create dashboards and reports
Ensure compliance with branding, metadata accuracy, and global privacy regulations (GDPR, CAN-SPAM, CCPA)
Present insights, campaign results, and project plans to senior stakeholders
Recommend best practices for lead generation, scoring, nurturing, and campaign setup
Requirements:
Bachelor’s or master’s degree (MBA preferred) in marketing, business or a related field
5+ years of experience in marketing operations/automation
2+ years of hands-on experience in Salesforce Marketing Cloud (SFMC), including Email Studio, Journey Builder, Automation Studio, and Intelligence Reports
Working knowledge of Adobe Experience Manager (AEM), Salesforce Sales Cloud, Cvent and Zoom/ON24
Experience designing ABM campaigns in 6sense/Demandbase
Strong technical skills in HTML, CSS, JavaScript, AMPscript, and SQL
Analytical mindset with the ability to derive insights and make recommendations
Self-driven, curious, and adaptable to fast-paced environments
Willingness to work EMEA hours (12:00 PM – 9:00 PM IST)
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