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Randstad Logo Randstad · IT - Software Development

Senior Specialist, It Functional And Process Design

· Job Posted July 07, 2026
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Job Description

The IA Delivery Analyst is a central, highly impactful role responsible for ensuring that automated solutions are defined, developed, and delivered effectively. This role serves as the crucial link between business stakeholders and the development team. The incumbent will perform the functions of a Business Analyst (defining the "what" and "why"), a Scrum Master/Project Coordinator (managing the "when"), and a Technical Solution Analyst (ensuring the solution is viable and assisting with technical support/governance). This role requires the application of LEAN and Agile methodologies to drive process improvements and support the strategic objectives of the organization.

Job Responsibility

  • Defining, analyzing, and crafting requirements with users
  • Leading process mapping and design to ensure solutions meet the business objective
  • Assisting in identifying high-value automation opportunities
  • Acting as the Scrum Master/Coach to lead the team in establishing project timelines and removing developer barriers
  • Optimizing ongoing processes, reducing waste, and managing the project intake process
  • Supporting the implementation and enforcement of IA Governance standards and controls
  • Assisting developers to build the right solution and performing initial technical feasibility reviews
  • Supporting the IA Champion Program and the Global IA relationship
  • Delivering or organizing training and knowledge sharing for the builders

Requirements

  • 1 – 3 years of professional services experience, preferably in automation and/or analysis
  • Experience with IA capabilities and RPA software tools (e.g., Automation Anywhere, UiPath, Blue Prism, etc.) to understand technical constraints
  • Proficient at defining, analyzing, and crafting requirements with users
  • Experience utilizing Software Development Life Cycle (SDLC) Methodologies

Nice to have

  • An IT or Business Bachelor’s degree
  • Yellow Belt LEAN / SCRUM / Six Sigma certification
  • Experience with Project Management and/or testing
  • Knowledge of SQL, Scripting, or low-code/no-code web application platforms (e.g., AppSheet, OutSystems)
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