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The Senior Internal Control Specialist will ensure the integrity of financial, operational, and technology processes across Vodacom Mozambique. This role designs, implements, and monitors Vodacom Mozambique’s internal control framework to mitigate risks, secure assets, prevent fraud, and guarantee regulatory compliance in a high-volume data and transactional environment.
Job Responsibility
Develop the internal control system, promote it and manage its implementation throughout Vodacom Mozambique
Responsible for developing, implementing, and maintaining an effective internal control system (Framework) to ensure Vodafone Mozambique’s operational, financial and compliance objectives are met aligned with industry standards
Develop policies and procedures to ensure effective risk management and compliance
Recommend mitigations actions, or process improvements to enhance operational efficiency to mitigate risks
Map Business Processes: Document end-to-end workflows to pinpoint control gaps and vulnerabilities
Analyze data and trends to identify emerging risks and areas for improvement in internal control processes
Leading the internal control self-assessment (RCSA) programme and aiding in its implementation by the operational and functional departments
Evaluate the design and effectiveness of internal controls
Identify improvement areas
Develop mitigation plans and follow up the status of the actions taken by the process owners
Control Dashboard: Regular reporting to management on the status of mitigation plans
Fully assist and cooperate in audit programs to determine organizational vulnerabilities
Collaboration and Training: Work closely with cross-functional teams to embed a culture of control
Provide training and support to employees on internal control policies and procedures
Requirements
University Degree in Engineering, Computer Science or other related discipline
Experience in telecommunication, banking or technology sectors
Min. 3+ years’ experience in risk management, internal controls, audit, security, information security, COSO and COBIT frameworks, new technologies (e.g. RPA or AI)
Excellent written and verbal communication skills in English
Strong understanding of risk assessment, methodologies and control designs
Highly developed interpersonal skills with ability to effectively communicate and influence decision-making with senior management
Able to deal with a rapidly changing environment and able to lead change where necessary
Telecommunications Expertise: In-depth knowledge of telecommunications systems, network protocols, and industry-specific fraud patterns
Good knowledge of Risk and internal control concepts
Abreast of global and regional mindset & best practices relating to Financial Services and risk and internal control as well as fraud in the banking sector
Ability to align Vodacom standards to international best practice and local regulatory environments