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This role is responsible for enabling an exceptional employee and HR experience by acting as the trusted subject matter expert and strategic partner for HR systems. As super-user of SuccessFactors and other HR technologies, it ensures high-quality support, optimal user experience, and strong system adoption across employees, managers, and HR stakeholders. The role drives continuous improvement, governance, and the effective implementation and enhancement of HR technologies to maximize efficiency, data integrity, and business value. Working closely with HR, IT, vendors, and key stakeholders, it fosters cross-functional collaboration and contributes to shaping and advancing the organization’s HR technology agenda.
Job Responsibility
Act as the primary expert and super-user for SuccessFactors and HR systems, delivering high-quality support, guidance, and training to employees, managers, and HR stakeholders, ensuring strong user adoption and an excellent experience
Ensure HR systems and data are reliable, secure, compliant, and high-quality, through effective configuration, governance, audits, and continuous monitoring
Drive continuous improvement and digital transformation, identifying enhancements and leveraging new technologies to optimize processes, efficiency, and user experience
Contribute, support and execute the HR systems strategy and roadmap, including implementations, upgrades, testing, and change management to deliver sustainable business value
Build strong cross-functional partnerships (HR, IT, vendors, business), acting as a trusted advisor to translate business needs into effective, integrated HR technology solution
Requirements
5–7 years of experience in HRIS / HR technology, with strong exposure to SAP SuccessFactors
Proven experience as an advisor to stakeholders
project experience in HCM implementations is a plus
Degree in HR, IT, Business, or related field
relevant certifications (e.g., SAP SuccessFactors, HRIS, project/change management) are highly desirable
Strong customer-centric mindset, combined with strategic thinking, influencing skills, and the ability to balance operations with long-term improvement
Ability to demonstrate high-quality support and guidance, helping users to effectively leverage HR systems
Strong governance of HR systems and data quality management
Proactive and solution oriented as HR technology continuously evolves
Collaborative and team-minded
Nice to have
project experience in HCM implementations is a plus
relevant certifications (e.g., SAP SuccessFactors, HRIS, project/change management) are highly desirable
What we offer
competitive salary
comprehensive benefits
extensive opportunities for professional growth and development