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Senior Specialist: Digital & VAS Products Development and Management

Mozambique, Maputo Employment contract · Job Posted May 03, 2026
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Job Description

Lead the strategic development and scaling of Digital & VAS products, ensuring they remain competitive, innovative and aligned with customer needs and business priorities. Act as a central enabler of digital growth, championing simplification, innovation and data-driven decision making across the organization.

Job Responsibility

  • Define medium and long-term product strategies for Digital & VAS categories, ensuring sustainable growth and portfolio relevance
  • Translate customer insights, market trends and commercial priorities into roadmap decisions that shape the future of digital products
  • Drive revenue optimization, customer engagement and adoption across the entire Digital & VAS portfolio
  • Use advanced analytics to identify new opportunities, performance gaps and innovation pathways
  • Ensure digital journeys are frictionless, intuitive and fully aligned with customer expectations
  • Lead initiatives that enhance NPS, reduce complaints and strengthen loyalty across digital touchpoints
  • Expand and manage strategic partnerships with content providers, aggregators and digital service partners
  • Assess and integrate new content propositions that enhance the company's digital ecosystem
  • Influence senior and strategic stakeholders to support strategic decisions, remove barriers and accelerate product execution

Requirements

  • Bachelor's degree in Business, IT, Digital Media or related fields
  • Advanced understanding of digital KPIs, monetization models and subscription dynamics
  • Experience with data-driven decision making and performance optimization
  • Strong vendor, partner and contract management capability
  • Influence across teams without direct authority
  • High communication maturity and stakeholder alignment capability
  • Ability to articulate complex digital concepts to diverse audiences
  • Strong creativity and ability to anticipate market trends and customer needs
  • Passion for digital transformation and platform evolution
  • Influence across teams without direct authority
  • High communication maturity and stakeholder alignment capability
  • Ability to articulate complex digital concepts to diverse audiences
  • Strong financial acumen and strategic KPI management
  • Execution Excellence
  • Proven ability to deliver high-impact initiatives end-to-end
  • Discipline in roadmap planning and cross-functional governance

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